At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
Beacon phoned the very same day I placed order online to assure order was correct and set delivery times. Would buy from this company again.
No hesitation in recommending this great company. Very straightforward experience in purchasing our excellent oven m at an extremely competitive price. Appreciate being able to hunt business to a smaller family run company too. Thanks Beacon Electrical xx
The product I ordered arrived earlier than expected. Read the t's and c's carefully. I decided against keeping the product, but as more than 2 weeks had passed, I wasn't able to return it.
Slow arriving but there was a bank holiday which always holds things up.
Great experience from start to finish. Very helpful phonecall followed by well informed delivery team. Oven in also great.
Second time of using Beacon Electrical and as per first time their customer service is helpful, thorough and simply outstanding. I certainly won't be going anywhere else for my electrical products
Great service, good communication.
I love the look of it but haven't used yet as only just been fitted.
Beacon Electrical provided first class service for ordering and delivery
Package was packed well. Our mailman was not gentle with it and all corners were banged up, yet everything is fine and there is no damage to the items :)
Beacon's electrical were fantastic. After placing my order, they phoned me to make sure everything would fit and be installed okay and then organised it with Stoves directly. Couldn't have asked for more. Thank you. Will use again.
Easy process ordering
I cannot recommend this company enough - this is my third purchase from Beacon Electrical and wouldn’t hesitate recommending them to any potential customers. Support local businesses!
Easy to purchase online and received a phone call following purchase ery quickly to arrange delivery. The delivery slot they gave was only a few days away so all happened very swiftly with ease
Excellent service from this seller, Beacon electrical, keeping me updated on delivery, it arrived in perfect condition - everything I was hoping for!!
Service received was first class
I had regular contact throughout the process, the cooker was delivered, packaging and old cooker removed. They sent a separate guy to connect it to the mains gas, but this was less than an hour after it was delivered (the time they specified), and it was all done with no problems or issues. Would definitely buy from them again.
Delivery men polite and helpful
Our first dealings with Beacon and very happy with the service ad will be more than happy to use them again,
Easy to order online and had a query and phoned them very helpful on phone, delivery men very friendly and helpful and polite
My only comment would be the delivery communication. I didn’t know when it was going to be delivered and it was left out front of my house. Lucky we live in a quiet neighbourhood.
Very promt
So nice to have such a positive experience. Really helpful staff who found an alternative product when the one we ordered wasn't available - they even found a less expensive one! Thoroughly recommend Beacon Electrical for their personal and professional service.
Dubious as cheaper than most but arrived quickly and is perfect. Thank you.
Great service from Beacon Electrical. I was kept fully informed about availability of the goods I had ordered, and informed of the expected delivery date. I would highly recommend this company.
Order processed quickly and received it, securely packaged and delivered free, within days.
From start to finish the order/ delivery was very professional
