At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.

As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.

4.8/5
Rated by 1125 customers
Great
03rd October 2025

Knowledgeable & helpful & prompt service.

Royfussell
A great business to deal with
25th August 2025

Found the item I wanted at a great price, delivery was no problem and everything went perfectly. Customer service was amazing, checking with me through the process. Highly recommend this business.

Ronamcginn
Excellent customer service
24th August 2025

Beacon called to talk through my order and suitability of the fridge freezer for us. We also arranged delivery the delivery day and time which was super helpful.

Tom.vaughan
Excellent Service
15th August 2025

From ordering on line, phoning about a query, delivery and fitting new washing machine, I couldn't fault the service, definitely would use in future.

Rose.fourteen
easy contact
13th August 2025

loved being able to talk to a human

Lyth61
Good
11th August 2025

I liked everything about the service.

Donatasminca21
Great
10th August 2025

Cooker arrived on time and within the time window given. Delivery guys were very helpful, and took the old cooker away for me. Overall a great experience with Beacon.

Ddawny76
On time
05th August 2025

Quick and efficient. Very friendly staff.

Sandra.medway06
Efficient and quick
04th August 2025

Received a call after purchase, got it all booked in for delivery, delivery was smooth. Product functions like a dream

Anthony_dg
Excellent service
27th July 2025

Excellent service

Services
Always great service
24th July 2025

Not your faceless national chain, always offer great service and competitive pricing.

Alandavis007
Excellent
24th July 2025

Excellent customer service

Sandra
Quick delivery
20th July 2025

We always use Beacon electrical for any of our appliance needs.. happy with the service and quality of the products in store.

Gregarscott
Perfect service
17th July 2025

Perfect service, thank you.

S.comish
Out of stock.
15th July 2025

Our order was accepted but you were out of stock.

John
Great product
15th July 2025

Great product had a few issues with the delivery from DHL but beacon electrical were very good with this issue and helped me sort the problem out

Lukeepomeryy
Great communication and speedy delivery
14th July 2025

Easy transaction, good product, and competitive price from a local company. I will use again

Markyoude
Very good
12th July 2025

Easy to buy friendly staff.

Ken-chris
Excellent
30th June 2025

Very pleased with the prices and delivery time. I was called to arrange a delivery date which would obviously have been helpful for a large kitchen appliance, not so necessary for a relatively small package of accessories though.

cc
Perfect
23rd June 2025

Excellent, if only all companies gave this customer service

Kevin.moore
First time I have used BeaconnElec
21st June 2025

Beacon Electrical were very thorough, kept me informed on progress all through.

Annhumes
Great online store, purchase & service
15th June 2025

Beacon delivered my item on the day/ time requested and communicated at points where needed Thx

ABS
Very happy
15th June 2025

Very happy

Lynmartindill
Great on time
13th June 2025

Easy to do shopping

Ortizdf
Excellent pricing and customer service
10th June 2025

Great product!

Kola
Great value - excellent service
08th June 2025

Drier works well and even has WiFi to tell you when the load is done. Delivered on time by Beacon.

Kenmeg
Great service
06th June 2025

Was kept up to date when products arrived

Trishandcraig