At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.

As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.

4.7/5
Rated by 2460 customers
Washing machine
13th October 2026

Love the product but the experience I had with the store was disappointing.

Jintyp
Problems after goods were received
13th October 2026

I was pleased with the product but it was not fitted properly and a small piece of plastic was blocking the drainage hose. I telephoned for assistance and was told I would have to wait a week for an engineer to visit. I ended up sourcing the issue myself and am still waiting for an apology for the poor service. I was left without a washing machine for about a week. Perhaps the fitters could pay more attention to detail. A waste of the money that I paid to have it fitted.

Jintyp
Love It
03rd September 2026

This is my 2nd one as a spare for the garage, Smart and easy to operate. My only niggle with it is the irritating bottle rack which restricts storage on the shelf below. I would have preferred another ordinary shelf. Bought and extra shelf directly from Bosch for the kitchen fridge, I shall probably do the same for this one, they're not cheap though. Excellent service from Beacon and their delivery team as usual.

Martanlyn
Great Reliable Fridge Freezer
03rd September 2026

This is my 2nd one as a spare for the garage. Roomy, smart & easy to manage. My only niggle with it is the irritating botte rack, which interferes with items on the shelf below, & I feel restricts storage. I would much rather have another conventional shelf. I bought a shelf direct from Bosch for the kitchen fridge, I shall probably do the same for this one (they're not cheap though) Excellent service from Beacon and their delivery staff as usual

Martanlyn
Impressed with beacon electrical
29th August 2026

Great service from beacon electrics the guy rang me first to confirm a few details then sent it out immediately I received it in perfect condition.

Traciev66
The Dyson V8
29th August 2026

Beacon electrics were great and I’m loving my new Dyson V8 it’s come on leaps and bounds since the V7. It’s easy to use the charge lasts and the hair doesn’t get stuck in the brush.

Traciev66
Amazing!!! I ordered 2 i was called by a gentleman to ask if i did a mistake by ordering 2 not many companies do that
26th August 2026

I love the iron!

Sucdi04
Brilliant
25th August 2026

Very good service and easu to order delivery brilliant product amazing

December22
Excellent service
25th August 2026

Very happy with service and product

Andrea.kemp309
Excellent fan
25th August 2026

Love the way it oscilates

Andrea.kemp309
Lovely Cooker
19th August 2026

I havent used the cooker yet as we are still renovating our kitchen but it is going to fit in lovely with everything else

Donna.wolff60
Very happy
19th August 2026

Very helpful and communicated with me when the original cooker wasn't available from the manufacturer, would definitely buy from them again

Donna.wolff60
Excellent service
18th August 2026

Truly excellent service

Geoffdent
Requires tv aerial
18th August 2026

Advert does not state that to record a freeview aerial is required.

Geoffdent
Quick service
17th August 2026

Hadn't heard of them before but they had a good selection of fans available during the heatwaves when bigger retailers had sold out.

Kwf
Good quality fan
17th August 2026

Very impressed, read about how quiet these are and it's true. We've been using it in the bedroom to help sleeping during the heatwaves.

Kwf
Great price, excellent service
17th August 2026

Couldn’t have been more pleased!

Simon.aumonier
Great price, excellent service
17th August 2026

Couldn’t have been more pleased!

Simon.aumonier
Great price, excellent service
17th August 2026

Couldn’t have been more pleased

Simon.aumonier
Excellent product
17th August 2026

Would definitely recommend product and Beaco. electrical

Daisyflower4u
not happy with the cooker
17th August 2026

Cooker was delivered damaged no problem with repair but engineer has called today as we think the oven temperature is not correct engineer has adjusted the oven but it is still not correct

Andjill
Delivery was good unfortunately it's now not draining
16th August 2026

Good delivery unfortunately today the washing machine has stopped draining

Jennyarundell
Absent !
15th August 2026

I was not present for this purchase/ delivery etc so hard to comment

Dando1
Great service
15th August 2026

Ordered on a Sunday evening after old freezer stopped working. Phone call Monday morning to confirm order details and access. Delivered free on Wednesday morning with a phone call before the team arrived. Old freezer removed for £25 well worth the money. Highly reccomend Beacon Electricals. Great value, choice, competitive prices and service .

Palmsquirrel
Replacement freezer
15th August 2026

Frost free is good. Spacious drawers. Easy to change door opening.

Palmsquirrel
All is VERY well that ends well!
15th August 2026

We're delighted with our new Richmond range cooker and very satisfied with the support Beacon gave in ensuring its delivery and installation. The latter was complicated by our need to use the LPG conversion kit (which had to be arranged separately and direct from Stoves). Also as Beacon do not themselves install in our postcode (TR) this also involved contact with Stoves and the discovery that their installers no longer deal in LPG. In the end we had to seek out our own local providers and rearrange delivery arrangements to ensure safe removal of our old oven. In fairness this was all beyond Beacon's control but throughout the process a number of staff maintained consistent contact, provided appropriate support and communicated well with each other and with us. The new cooker is great and I am happy to recommend Beacon as probably the best people to provide this product to the SW.

Rogambier
Excellent service
11th August 2026

Other shops couldn’t guarantee delivery to a 2nd floor flat. Beacon? No problem.

Mjenningswright