At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.

As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.

4.7/5
Rated by 2392 customers
Great mixer
16th April 2026

Easy to setup and use. Mixes the mixture well. Simple to clean.

Joe.wiklo
Returned as leaked on first use
14th April 2026

Returning was not an easy process and was lengthy, once Beacons accounts department got involved things were sorted and they were extremely helpful, thank you Beacons accounts.

Debbiebosley201
Good solid toaster
14th April 2026

Toaster quality is good and no issues with it.

Debbiebosley201
Great service!
14th April 2026

I live in a remote location in the Hebrides where organising deliveries is hard. Several companies took my order, then realised where I am and canceled. Beacon arranged everything very fast, and called me to make sure I was happy with the arrangements. The item arrived impressively quickly. Not all suppliers are the same! Very professional, friendly service. Highly recommended.

Chris.meachin
A very nice product which is exactly what we were hoping for.
13th April 2026

This is a good product with many 'clear to follow' features, and exceptionally good value for money!!

Woodyclachar
OK
13th April 2026

I like it, although it is a little crude

Chapwadi
Glowlight
12th April 2026

Too bright for my use. Next time I will ask for a light with less brilliance.

Andrew Noblet
Glowlight
12th April 2026

A bit too light. Accuracy of delivery. Speedy deilivery.

Andrew Noblet
Does the job intended
11th April 2026

This is the second I've bought,. The first for my elderly mother to replace a dangerous heater. My mother loves it. Second to warm our kitchen and other areas given we aren't running our oil heating due to the Iran war and prices. Fills the gap for Spring-time need for a little extra warmth.

Paulj.lindley
Very satisfied with product and dealing with Beacon Electrical.
11th April 2026

Parcel well packaged.

Esmic
Very satisfied.
11th April 2026

Parcel very well and safely packed . Product very reasonable price compared to other websites.

Esmic
Great customer service
11th April 2026

Easy to book delivery. The two man team were excellent. They installed the machine with care and we appreciated the way the took time to fit the integrated machine back into the fixtures.

Sue
Good machine
11th April 2026

Looking for a new machine to replace our old one and this one is just what we needed. Simple, easy to operate with all the settings we wanted. Runs quietly and efficiently. Happy with our purchase.

Sue
Not well finished
10th April 2026

This cooker replaces an almost identical predecessor which after 30 years was failing. The pan supports offer less stable support for pans than on the previous machine, but worst the oven's temperature control under-reads. To cook at 180 the control needs to be set at 190-200. This is frustrating but manageable, and is a problem users shouldn't have to deal with. Apart from those niggles, it seems well engineered and feels more robust than its predecessor. Sadly I won't be around to write about his well it lasted in 30 years' time!

Jacques.francis
good
10th April 2026

top oven would make it perfect

YC
great
10th April 2026

great help throughout

YC
GREAT FREEDGE FREEZER
10th April 2026

NEVER WAS SO HAPPY ABOUT THE FRIDGE FREEZER AFTER HAVING A BUILT-IN ONE PREVIOUSLY. SPECIOUS, HOLDS THE TEMPERATURE WELL, NO LEAKS OR DROPS INSIDE, JUST GREAT

Europetyresltd
Good microwave oven
10th April 2026

Delivered on time and in good condition. Works how it should, very happy with my purchase.

Psheekey
Good customer service
10th April 2026

Very good customer service, delivered on time.

Psheekey
Microwave purchase
10th April 2026

Excellent service from start to finish The product was also cheaper than any other retailers so that was a bonus Highly recommend Beacon!

Wadsworth.kevinedwin
Great Product poor cable design
10th April 2026

The toaster is generally very good but the cable exit at the front is a joke - cable exit should be at the rear and out of sight!!!

Bernie.corkhill.associates
Always helpful
08th April 2026

And best price. Prompt and flexible.

Ken.obeirne
Good product
08th April 2026

It worked

Ken.obeirne
Hotpoint microwave
08th April 2026

I compared prices online and beacon came out cheapest. Being local delivery was very quick and convenient. I was kept informed by email and telephone calls. I was very impressed with customer service

Mdjackson3501
Very Good.
08th April 2026

Good product.

T
Very Good
08th April 2026

Good communication.

T
Beko fridge/freezer - Great item and service!
07th April 2026

Although the fridge freezer is a tiny bit smaller all round than our previous one, it’s just right for a couple of retirees! Love the glass shelves in the fridge and the freezer baskets are more manageable than those in our previous Beko which lasted at least 20 years so can’t complain! 👍

Candicewicks