At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.

As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.

Great service from the sales team.
22nd January 2021

Received a call from the sales team in couple of minutes of placing the order online. The delivery was sorted in few minutes' conversation. Very helpful customer service.

Jahir.rizvi
Excellent
22nd January 2021

Great service, fast delivery, friendly & helpful staff. Certainly recommend

Paula
Good service
22nd January 2021

I have bought a couple of products from Beacon electrical recently and I have been very impressed with your service from ordering through to delivery and installation.

Jill-m-mcgee
Great company
21st January 2021

I was sceptical ordering my Dyson online from Beacon but must say their customer service was fabulous. I got a phone call asking if I would like to pick my item up to get earlier from Totnes but as I dont drive I said that i wanted it delivered. I was given date of delivery. On delivery date I had a call from the driver updating me where he was and roughly what time he would be with me. Cannot fault them

Chrissybutler
Great company
21st January 2021

I was sceptical ordering my Dyson online from Beacon but must say their customer service was fabulous. I got a phone call asking if I would like to pick my item up to get earlier from Totnes but as I dont drive I said that i wanted it delivered. I was given date of delivery. On delivery date I had a call from the driver updating me where he was and roughly what time he would be with me. Cannot fault them

Chrissybutler
Great service
20th January 2021

Bought this online and was told it would be a few days to get in. Had a call that day inviting us to collect it the next day. Great service. Would definitely use again.

Pandtmouncher
First Class
20th January 2021

Helpful service all the way along the line

Martsteer
Overall Very Good
20th January 2021

Delivered in good condition on time

Davidcjeffrey2
Indesit is the best of British!
19th January 2021

Brilliant simple to use basic tumble dryer for under £200! Cloths dry quickly with no creases. You don’t need sensors, phone apps, heat pumps!! Buy this one and you won’t be disappointed. Our last Indesit lasted 14 years. Made in Britain 🇬🇧 Great service by Beacon Electrical.

Rjkingsleysmith
Easy
14th January 2021

Quick easy and efficient, covid safe. Extremely happy

Sarahderbyshire
Excellent service
13th January 2021

Had slight issue with what appeared to be a possible leak after installation of washing machine. Guy on phone at Beacon Electrical was most helpful. Installers (who were prompt and efficient and very Covid safe on both visits) returned same afternoon and checked everything out again - turned out it was not a leak but just some water retained from testing in factory. All has been fine since.

Shasc12
Shopping on line
13th January 2021

Easy to order quick to do fast delivery

Bunnytops12
Shopping
12th January 2021

Service was excellent. The delivery guys very helpful and polite

Sticksjm
Excellent
05th January 2021

Excellent service & communication. Very quick & efficient. Thank you.

Julienne.mower
Lovely family feel firm.
05th January 2021

Nice people, really helpful and knowledgeable. Much better stocked for immediate delivery or collection than Curry. And cheaper for high quality goods!

Bendearing
Simple, light to move, perfect size.
05th January 2021

Ideal for all the batch cooking I'm doing to keep myself fed during the pandemic and avoid shops.

Bendearing
Great service
04th January 2021

Excellent customer service and advice on the best product for my needs. Would definitely recommend

LT
Very helpful and responsive
03rd January 2021

I will always choose Beacon over a larger provider. Everyone is friendly and helpful and all my experiences with Beacon have been positive. I was called to move the delivery date to sooner than expected, which was fantastic as I was in desperate need of the freezer. And when I emailed to find out about the guarantee extension I was called immediately to answer my query.

Sealemma
Very good
02nd January 2021

It cooked a Christmas turkey perfectly. Very pleased with it. It was delivered on time and I have bought from Beacon Electrical again since.

HDC
excellent service
01st January 2021

excellent service spot on 2 good delivery men top class.. thank you very satisfied

Meldavey1947
Great delivery service
01st January 2021

Our item arrived on the day we chose. Item was brought in, unpackaged by your team & packaging removed, along with the old tumble dryer. Great service!

Joolied69
Dishwasher
31st December 2020

Excellent service

Ss018b6988
Top class service.
31st December 2020

Delivered and fitted an excellent quality fridge freezer. Great value and service.

Wwalters67
Purchase and installation
30th December 2020

1st class service from start to finish. Faultless

Paul.jenks73
V good
29th December 2020

Service from Beacon Electrials was superb

Steveandjules
Excellent customer service
26th December 2020

I was kept up to date on the delivery of my order, and when there was a small problem with the supplier the shop sorted it out.

Bennettjan71
Service
23rd December 2020

Excellent in every respect. Well done and thank you.

Oldgitlewis