At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
Friendly and helpful customer service but would be better if there was an option for morning or afternoon delivery slots. Having said that, Beacon had everything I needed in stock so very pleased overall with the company and the service, would recommend.
Excellent service. Ordering easy and everyone very helpful and polite.
Delivery very good and quick. Good looking machine that works well
We are pleased to give you some feed back, we think you have a good range of appliances to choose from, your prices are competitive and the service we receive when we browse and purchase from you is always excellent. Sales people always know about the products and leave us to make informed decisions about which appliance to purchase. The delivery is usually within a few days and the people who deliover are helpful and delivery being free is a bonus.
Whilst we researched the market the numerous offerings from the large internet companies, did not match the offering from Beacon Electrical, your proposition was the most competitive, both in range, price and delivery service. The criteria to purchase locally also has an influence.
Just a note to say thankyou for the way you organised my washing machine, your staff were very helpful and left no mess to clean up.
We were greeted in a very friendly way. Gary had such superb product knowledge which was much better than my experience at another well known retailer.
Adrian was very polite, helpful and knowledgeable. I'm glad we were recommended by a friend.
Just would like to say how pleased I was with the service I got from the Totnes shop. The men who delivered my new oven were so nice and helpful, I couldn't ask for anything better, so thank you.
Good product, good price and excellent service with very prompt delivery
At my first visit I was surprised at the range of goods. Charlie was very helpful and pleasant throughout. I'd strongly recommend.
Mike was very knowlegeable, helpful and friemdly, We did not feel rushed into buying. All in all excellent service. Thank you
Vicky and Matt were very helful and the delivery in Kingsbridge was very prompt. Also recommend Beacon's website. Thank you
Clive was extremely helpful and told us everything we needed to know before making our decision. We'd highly recommend.
The Salesman was very knowledgeable, helpful and friendly. We did not feel rushed into buying. All in all excellent service.
I do not normally take the time to give feedback but on this occasion thought I needed to. I have been using Beacon for many years and it never ceases to amaze me how they get it right so many times. The staff are knowlegeable, courteous and above all do not sell you add on's that you don't need. Keep up the good work Beacon. I recommend you giving them a go.
Great Service Adrian, Thank You
We used your Kingsbridge Store and dealt with Ben your Branch Manager. It is very good to receive good, reliable service and Beacon Electrical delivers this. We highly recommend. Thank you.
I visited your Plymstock shop and was served by Simon. He was very helpful but left me to decide with no pressure to buy any particular item, excellent. I have used Beacon Electrical before because of the good personal service.
Really wanted to comment on how fabulous the staff are at Beacon Park. They really listen to what you're asking and then do their very best to help. They didn't have the product I needed but managed to get it delivered the next day. First class service. Thank you
I visited Beacon and was served by a very polite gent called Michael. Also the delivery drivers were on time and very helpful and polite as was Steve Short and mate who fitted the cooker. Many thanks. We will come again.
I really appreciate all of your help. It’s great to know there such a fantastic electrical shop locally (Kingsbridge) with wonderful customer service. Thank you Ben, Vicky and Matt. Highly recommend.
I use your Beacon Park Store. I could not have found Simon more helpful. I always receive good service from the Beacon Park Store and have used them many times to make previous purchases. 10 out of 10.
We visited your Kingsbridge Store. We were served by Matt. We were very pleased with the service we received and will use the store again. Highly recommend.
I am so pleased with the customer service I recieved at your Plymstock branch. Mike was excellent, knowledge of stock and organising the sale. All delivered and fitted the next day. I shall recommend this service and salesman to anyone who requires electrical goods.
Francis went above and beyond helpfulness. Delivery was suited to me and was on time I can't thank him enough. - Highly recommended.
Friendly and helpful personnel. They offered very detailed and patient explinations on product knowledge and helped with our concerns.