At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
Very helpful service
As always, excellent service! Thank you
best customer service - excellent contact - prompt delivery
Will use Beacon Electric again, thanks.
Brilliant service, covid rules followed. Really friendly and helpful.
Great service, fast delivery, great washing machine
So pleased with my hoover. Best vacuum cleaner I’ve ever had and it certainly takes the ‘chore’ out of hoovering.
Superb service from order placing to delivery. Excellent price, best available, free delivery and super quick.
Website is easy to find what we wanted,delivery was following day of order,what more could you want.
Ordered a new washing machine online with Beacon Electrical, the service was very slick and the delivery guys very efficient .
I have a number of cooking appliances but needed an oven. This model is not expensive and just right for me. It was simple to purchase online and delivery was straightforward. Great value and price. The oven was up and running shortly after installation. Cooks things really well.
Our old washer decided to give up on us, didn't relies beacon electrical were working during lock down until i saw there van out on delivery ,went online saw what we wanted and within several days new one installed...brilliant service and very helpful staff who plumbed it in as well.
Very helpful young man delivered tv at time arranged and set it up and it is working well.
Always great service from you guys. The delivery is easy and the guys who deliver are always friendly. Always go to Beacon Electrical and that won’t change because they are far better than other delivery companies
The young men who came and installed the dishwasher went so polite and very Covid aware.
The order process was straightforward and was confirmed with a friendly call the following morning which was impressive indeed seeing as I only ordered it at 8pm the previous evening! The original delivery date couldn’t be met but we did receive it the following day. The delivery guys made it super easy and took our old fridge freezer away. All good all round, really recommend Beacon.
I ordered this for a friend so, due to Covid, I haven't seen the product myself but he's very happy with it. Service and delivery was excellent.
Excellent price, service and delivery.
Ordered an oven on Monday and was delivered free of charge on Friday (could have had Thursday delivery but had a doctor's appointment so couldn't guarantee I would be home for the delivery). Lovely friendly service from Beacon who telephoned prior to delivery and covid-safe delivery. Well done team!
Easy from start to finish. Easy to use online ordering, great customer service follow up call, notified 30 mins in advance on delivery day of expected delivery time. Covid guidance followed by professional, helpful and friendly delivery team.
All went well with the delivery. However I had problems with the actual fridge which I have detailed below.
2 nd to none. Thanks
The website was easy to use. I made an order online and received a call moments later thanking me for the purchase. I was offered two options, waiting a while for a new boxed item or having the display item from the shop which could be delivered within 48hrs. I was assured there was no marks on the latter so I opted for that. I had paid the £2.50 to remove all packaging & was told I would be refunded that as there wasn't any. I didn't get the refund but I'm not bothered about that as the item was delivered on time by 2 chaps who kindly brought in the house for me. It was spotless, had all the paperwork & additional bits inside. I definitely use BE again & happy to recommend them. It's good to shop local!
Couldn't fault it
Plenty of contact to advise delivery. Great service
Placed order online and rec'd courtesy call the next day thanking me for my order and going over delivery instructions. Received good email communication too with invoices etc and confirmations. Delivery was quick prompt and friendly. Would recommend and use again!
Lovely job, great service