At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.

As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.

4.7/5
Rated by 2444 customers
Both Collection and delivery services excellent.
12th January 2026

I chose to collect which was very easy. Have arranged a delivery for a tumble drier.

Johnthacker
Good Product so Far Great service
12th January 2026

Easy to buy over the phone. I chose to collect which was very easy. A great local company. Price competitive too.

Johnthacker
It’s great
12th January 2026

My husband says “it’s great”. Sorry, he’s a man of few words - but it seems to be all he had hoped for and has all the features he was looking for. The sound is very good too - he’d be complaining if it wasn’t !

Angie.elliott
Excellent service
12th January 2026

This company deserve at least 10 stars for customer service. Amazing to be able to (1) ring up (2) not be kept ages in a queue listening to lift music and (3) not end up trying to communicate with a dumb chatbot. Great staff - very friendly, knowledge and helpful. Real people, real customer service. Recommend.

Angie.elliott
Product is just what we needed!
10th January 2026

Located in our garage, workig within varying temperatures throughout the year! With a very quiet operation, the contents have remained perfectly cool/ frozen as expected. Like the basket design for frozen goods, allowing the freezer to do it's magic very quickly!. Ideal size, too.

Grahampowelluk
Excellent service & delivery!
10th January 2026

Very professional and friendly team from initial discussions, through pre-delivery arranging, to final delivery & installation. What's not to like?!!!

Grahampowelluk
Easy to use and good value
06th January 2026

A very useful item and not difficult to use

Briandmojeffrey
The actual shopping is fine but..
06th January 2026

The place where the lead connects to the blanket could be better designed as it restricts where you can lay.

Iil656bdl
Brilliant lamp
04th January 2026

Very fast delivery

Janesutherland29
Very good service.
04th January 2026

The whole process of purchasing and installing was quick and efficient. The packaging from the new one was taken away and the old freezer, which we paid for, but was worth while.

Hilaryherring
Works perfectly
04th January 2026

We’re very pleased with this new freezer. A new feature is that it bleeps if the door is open too long. Seems quieter than the previous model. It was bought because it is supposed to not need defrosting. So far there is no build up of ice.

Hilaryherring
Great addition to kitchen equipment
30th December 2025

Useful powerful electric knife easy to use and clean. Good price ..Recommended.

Chriswatts59
Very pleased.
30th December 2025

Usual good service from BEACON. Machine fine after one month.

Lrcgran
Great service at a competitive price
01st December 2025

Bought an Arete dehumidifier. Very pleased with it so far.

Ubuntunce
Great dehumidifier
01st December 2025

Quality dehumidifier with great features and pleasing to the eye (for a dehumidifier)!

Ubuntunce
Great
03rd October 2025

Great to be able to find bulbs that are difficult to get elsewhere

Royfussell
Great
03rd October 2025

Great to be able to find bulbs that are difficult to get elsewhere

Royfussell
Great
03rd October 2025

Knowledgeable & helpful & prompt service.

Royfussell
Great all round oven
25th August 2025

The price was amazing, the product works really well, very happy.

Ronamcginn
A great business to deal with
25th August 2025

Found the item I wanted at a great price, delivery was no problem and everything went perfectly. Customer service was amazing, checking with me through the process. Highly recommend this business.

Ronamcginn
Great Fridge Freezer.
24th August 2025

Large fridge freezer. Very quiet and keeps food fresh for what seems like ages. Very happy.

Tom.vaughan
Excellent customer service
24th August 2025

Beacon called to talk through my order and suitability of the fridge freezer for us. We also arranged delivery the delivery day and time which was super helpful.

Tom.vaughan
G50
17th August 2025

Fantastic product and customer service

Gillworth1
Excellent service
15th August 2025

Excellent service

Rose.fourteen
Excellent Service
15th August 2025

From ordering on line, phoning about a query, delivery and fitting new washing machine, I couldn't fault the service, definitely would use in future.

Rose.fourteen
easy contact
13th August 2025

loved being able to talk to a human

Lyth61
good value
13th August 2025

bought to replace useless heat pump model. very pleased particularly 15 min dry fir towels robies etc from beach

Lyth61