At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.

As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.

4.7/5
Rated by 2423 customers
Excellent service
16th July 2025

Excellent service, machine is lovely, so quiet.

Seasprat131
Straight swap replacement for an older model. great product well packed good fitting instructions.
15th July 2025

Only had to Drill & plug three hole in the back wall & it slotted right in.

Kevinburke80
Great product
15th July 2025

Very quick delivery. Great product.

Lindanne1956
Out of stock.
15th July 2025

Our order was accepted but you were out of stock.

John
Non intelligent charging
15th July 2025

One of the reasons I purchased the vacuum was the charging system. The vacuum is placed on a wall mounted fitting. Charging automatically commences when tge vacuum is placed on the fitting. However having read the instructions it is essential to disconnect the charger from the vacuum as soon as the charge is complete. For the price this Sebo costs I expected an automatic cut out when charged and then perhaps a conditioning charge to keep the battery full. Instead you need to monitor the charging excess abd disconnect when full or the guarantee will be void if not disconnected when charged.

John
Great product
15th July 2025

Great product had a few issues with the delivery from DHL but beacon electrical were very good with this issue and helped me sort the problem out

Lukeepomeryy
Great product
15th July 2025

Great product had a few issues with the delivery from DHL but beacon electrical were very good with this issue and helped me sort the problem out

Lukeepomeryy
Great communication and speedy delivery
14th July 2025

Easy transaction, good product, and competitive price from a local company. I will use again

Markyoude
Very good
12th July 2025

Easy to buy friendly staff.

Ken-chris
Very nice
12th July 2025

Easy to use and efficient

Ken-chris
Excellent
30th June 2025

Very pleased with the prices and delivery time. I was called to arrange a delivery date which would obviously have been helpful for a large kitchen appliance, not so necessary for a relatively small package of accessories though.

cc
Effectively an electric griddle plate
30th June 2025

Very useful for anything that doesn't need the grill bars underneath it. I use it for dropscones and pizzas.

cc
Really useful
30th June 2025

This plate is really useful for cooking two different types of food. I've found the non-stick works really well, and I like the way the fat drips directly into the tray underneath.

Cherry.combes
Cooker
24th June 2025

Great service quick delivery would highly recommend

Jamesbowyer08
Very pleased
23rd June 2025

The kettle looks good on my counter top

Annmccreadie
Dyson adaptor
23rd June 2025

Works a treat .

Lesleyh695
Perfect
23rd June 2025

Excellent, if only all companies gave this customer service

Kevin.moore
Yellow Kettle
23rd June 2025

Stylish, great colour with an easy lid to get on and off (my previous kettle was a challenge)

Cekinnersley69
First time I have used BeaconnElec
21st June 2025

Beacon Electrical were very thorough, kept me informed on progress all through.

Annhumes
Swan Kettle
21st June 2025

Love Swan, kettle looks great.

Annhumes
Great online store, purchase & service
15th June 2025

Beacon delivered my item on the day/ time requested and communicated at points where needed Thx

ABS
Perfect
15th June 2025

Great product especially AI program

ABS
Very happy
15th June 2025

Very happy

Lynmartindill
I love it
15th June 2025

So light and easy to use, and gathers so much more dirt and hairs than my last vacuum. Wish I had bought one earlier.

Lynmartindill
Great on time
13th June 2025

Easy to do shopping

Ortizdf
Great product and customer service
13th June 2025

We love Bosch appliances and sought to buy locally through Beacon Electrical, whose customer service is second to none after a minor glitch upon delivery.

Pdfaithfull
Excellent pricing and customer service
10th June 2025

Great product!

Kola