At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
Very helpful with my issues, sorted out very quickly
Within 30 minutes of ordering online I was contacted by a very helpful and friendly member of staff just to go over and confirm the order details to ensure everything was correct. The expected delivery date was then brought forward and coupled with an £850 discount made the purchase and experience of using Beacon Electrical absolutely brilliant. I would highly recommend this company and will he using them as my first point of contact for future electrical purchases.
Was easy to order on web site. Beacon rang back to confirm order - just as well as I'd typed one letter wrong in the postcode for payment card (was dusk so keyboard a bit dark...). Product in stock (microwave/oven) and was delivered on time on the correct day.
Great price, website easy to use and quick delivery. What more do you need!
They offered us the choice of collecting from store, however the person that is collecting needs to have paid for it.
As advertised, good quality and excellent customer service
Arrived on time. Placed where we anted it, all we had to do was unpack it.
Really good
Polite and friendly but I did have quite a wait for stock. Not Beacon’s fault though
Really friendly staff kept me up to date with delivery details, couldn’t find it cheaper which was surprising and made better that it was purchased from a smaller more individual shop instead of an online giant, thanks so much
Easy to use
Arrived quickly, delivery charge was good. Love my dyson exception price. Thank you 😊 💓
Great hoover delivery service very quick ..great value for money
My only complaint that in spite of being assured I would be notified of the delivery. I received no notification from either the company or Parcel Force and was away at the time. Fortunately they were able to leave it with a neighbour.
Brilliant service
Excellent service I highly recommend this company
Received a telephone call from you and I was advised that there would be a delay in delivery due to stock and agreed to wait and proceed with purchase and appreciated the response and received the appliance earlier than advised but was not advised of delivery or given tracking information
Great service from start to finish. Kept informed on timescales as product not initially in stock.
Mentally, I still can't judge the difference whether the air is cleaner or better, it's not at all quieter in night mode, it hums the same way as in normal mode. It's a shame that you can't rely on dehumidification alone. The timer gives me an error even though there is a smart setting. And it is quite heavy to carry. Dehumidification is fine so far, it does its job.
Product was out of stock when ordered but fast delivery when it came un
Ordered a different model, but the lead time was several weeks and we could t wait that long. Alternative model suggested, slightly cheaper but similar specs. Delivery and communications excellent
Really enjoyed using this company would recommend to a friend they have brilliant customer service
After online ordering, I received 2 emails and phone call. They confirmed my order and estimated delivery date.
Excellent product and impecable service. I'm very happy
Very giod
Website easy to use and prompt delivery. Thanks.
I was very pleased with the ordering process. I was disappointed I had to wait 4 to 5 weeks for delivery if it hadn't been for that it would have been 5 stars
