At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
Received a telephone call from you and I was advised that there would be a delay in delivery due to stock and agreed to wait and proceed with purchase and appreciated the response and received the appliance earlier than advised but was not advised of delivery or given tracking information
Great service from start to finish. Kept informed on timescales as product not initially in stock.
Mentally, I still can't judge the difference whether the air is cleaner or better, it's not at all quieter in night mode, it hums the same way as in normal mode. It's a shame that you can't rely on dehumidification alone. The timer gives me an error even though there is a smart setting. And it is quite heavy to carry. Dehumidification is fine so far, it does its job.
Product was out of stock when ordered but fast delivery when it came un
Ordered a different model, but the lead time was several weeks and we could t wait that long. Alternative model suggested, slightly cheaper but similar specs. Delivery and communications excellent
Really enjoyed using this company would recommend to a friend they have brilliant customer service
After online ordering, I received 2 emails and phone call. They confirmed my order and estimated delivery date.
Excellent product and impecable service. I'm very happy
Very giod
Website easy to use and prompt delivery. Thanks.
I was very pleased with the ordering process. I was disappointed I had to wait 4 to 5 weeks for delivery if it hadn't been for that it would have been 5 stars
Good communication and service from Beacon Electrical.
Great customer service/delivery/communication from Beacon Electrical
Very responsive once my order was placed. Good communication as to what my order status was. Product received quickly and well packed.
Ordered a dehumidifier before it was in stock but was kindly called just to double check I knew as much and that it wouldn't be delivered until possibly mid February. It was then delivered at the end of January so very happy.
Personal and friendly service, and delivery was quicker than expected!
Excellent service, great product
Customer service responds quickly and provides solutions
By using this Dehumidifier since buying it, we have witnessed remarkable results to our damp problems .In fact we recommended this to our friend, who has just purchased one.
I did a lot of searching for the best product but needed the best price, this certainly was the best price and product anywhere.
Very good product, very good service.
Great blokes no issue with delivery and installation
Quick and easy pickup
bought new Neff oven from Beacon after reviewing lots of sites. Easy to order, phoned by assistant to confirm exactly what I wanted and delivery options. Oven arrived on day specified, well packaged. Delivery men very polite and friendly. Very pleased all round. Will use Beacon again.
Service excellent from initial contact to delivery.Cannot praise enough.
No hassle delivery
Very good company couldn’t get what we wanted locally but this company came up trumps only two weeks and it was delivered very impressed
