At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
Parcel well packaged.
Easy to book delivery. The two man team were excellent. They installed the machine with care and we appreciated the way the took time to fit the integrated machine back into the fixtures.
great help throughout
Very good customer service, delivered on time.
Excellent service from start to finish The product was also cheaper than any other retailers so that was a bonus Highly recommend Beacon!
And best price. Prompt and flexible.
I compared prices online and beacon came out cheapest. Being local delivery was very quick and convenient. I was kept informed by email and telephone calls. I was very impressed with customer service
Good communication.
All good
Good service , would recommend this seller.
Easy site to navigate. Ordered a kettle and toaster, both of which arrived promptly and well packaged and worked perfectly. Felt the site offered great choice and good value. Will definitely use this Company in the future
Great service, the team I spoke to on the phone were very helpful
Friendly and helpful staff! They are always trying to make your life easier.
Friendly and helpful staff! They are always trying to make your life easier.
Ordered easily via website. Delivered on day/time given. Excellent communication. Had to change collection date for old freezer which Beacon accommodated. Excellent customer service.
The item arrived earlier than I expected.
I am an infrequent user, but I always receive a friendly and helpful welcome.
No hassle or damage
Consultation over the phone on the best appliance for my needs and arranged same day collection. Fantastic service, all staff very friendly. I couldn't find cheaper deal anywhere online, plus same day collection (staff loaded the appliance without me having to ask for it)! Would definitely recommend!
Excellent, professional service. We were kept up to date as to the status of our order, which was delivered several weeks before originally quoted.
I chose to collect which was very easy. Have arranged a delivery for a tumble drier.
This company deserve at least 10 stars for customer service. Amazing to be able to (1) ring up (2) not be kept ages in a queue listening to lift music and (3) not end up trying to communicate with a dumb chatbot. Great staff - very friendly, knowledge and helpful. Real people, real customer service. Recommend.
Very professional and friendly team from initial discussions, through pre-delivery arranging, to final delivery & installation. What's not to like?!!!
Very fast delivery
The whole process of purchasing and installing was quick and efficient. The packaging from the new one was taken away and the old freezer, which we paid for, but was worth while.
Bought an Arete dehumidifier. Very pleased with it so far.
Knowledgeable & helpful & prompt service.
