At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.

As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.

4.8/5
Rated by 1159 customers
Efficient
26th December 2022

Yes would use Beacon Electrical again.

Gilliancaldwell.gc
Efficient
26th December 2022

Yes would use Beacon Electrical again.

Gilliancaldwell.gc
Great service thanks
17th December 2022

Great service thanks

Ade.ellis.uk
Beacon electrical
17th December 2022

Very easy to order online. Soon that my order was completed i've received a phone call from costumer service to ask me when do I want to pick up my order. Very friendly and helpful over the phone. Highly recommended. Will shop there again. Thanks

Peter
It worth the money
11th December 2022

Put the bread and press the lever to toast is difficult have to hold the body of toaster securely to complete does not toast outer part of bread. Previous toaster was £20 from Aldi much easier to use more efficient

C.barlow75
Perfect
10th December 2022

Great communication and arrived quickly

BROWNH923
Great service
04th December 2022

Great service as always from Beacon Electrical, would highly recommend

Leighnatalie2
Issues with product not service
03rd December 2022

Staff were quite helpful with dealing with the issues we had

Lphillips97
FANTASTIC SERVICE
03rd December 2022

None in stock but offered an alternative which I declined. When it returned to stock, Beacon phoned to see that I still required the item, and then checked again that I had received it. Fast shipping and personal service

Jgoodebaggs
New appliances
01st December 2022

Helpful and informative all the way, delivery staff were extremely helpful. Forget curry’s beacon do what they say they will.

Hardpoint
Ninja Foodi af300uk
29th November 2022

item out of stock when ordered. Beacon Elect, phoned me straight away to let me Know that there would be a delay. staff member was very polite, pleasant, and helpful. pleasure to deal with. many thanks Beacon.

Brian.fitch
First Class
27th November 2022

First Class

A.stickland
Perfect
26th November 2022

Love my new microwave combination oven.

Halinawood
Nice little compact dryer that fits in kitchen unit.
26th November 2022

Good dryer quickly drying the clothes with very little creases

Tiger128
Tumble dryer
26th November 2022

Was very happy with every part of ordering and delivery of my tumble dryer could not fault it

Delsuesam
Excellent
22nd November 2022

Purchase was fine. Staff very helpful, wouldn’t hesitate to use this firm again. Delivery was quick once product available.

anonymous
Cooker
18th November 2022

Cooker fine just what I wanted It was well packed no damage Disappointed because they wouldn’t take away the packaging even though my email said they would person on phone said I didn’t pay for that poor dustman

Janetduell47
iz400ukt
17th November 2022

good item,fast service

Amnw25186
Wonderful service and product
17th November 2022

From my initial call to the delivery of my item I was kept informed throughout. I spoke with many members of the team while waiting for delivery who were always friendly and helpful . My Ninja AF400UK was most definitely worth the wait. It has been in use everyday since delivery. Thank you to all at Beacon Electrical. :)

JDW
Lighting
17th November 2022

Excellent, swift service. Thank you!

Helencgriffiths
Air Fryer
16th November 2022

Fantastic service

Kevbilts
Efficient
12th November 2022

It was ready to pick up as arranged, staff were polite and friendly.

Dianabees
Efficient
08th November 2022

Nice folks, prompt service fair price. Thanks

Gmdighton
Beco oven
08th November 2022

Beacon electric is my go to shop on all my electric goods and I was not disappointed on my latest purchase

Millsmillys
05th November 2022

If I could give a minus star would not hesitate to give it. Purchased the washing machine wanted to return the item within 30 days of purchase for a legitimate excuse, but they wouldn't allow it, going around in circles calling hotpoint. Still the issue is not resolved.

Jubaer247
Response from Beacon Electrical on 16 Nov 2022 Mr Ahmed We are sorry to see you have left a negative review, We have checked your customer notes and it shows that you felt you had a issue with the autodos function on your machine and an engineer has been booked to visit and inspect we are still awaiting this to complete as it appears you have moved the date forward since. Unfortunately you cannot simply request an uplift on a machine that you don't like after you have installed and used the machine for such a period. Once you engineer appointment ha been completed please do keep us informed so that we will be able to assist you in any way moving forward. You could contact the customer service team at customerservices@beaconelectrical.co.uk or by phone on 01752 787600. kind regards Beacon Electrical
Good
05th November 2022

As advertised

2388john
Poor
04th November 2022

Very poor delivery service needs to learn customer come first ,,,

Stevemay13
Response from Beacon Electrical on 16 Nov 2022 Mr May we are sorry to hear that you had an issue with an aspect of your order and would like to make sure we resolve any issues that maybe outstanding. You could contact the customer service team at customerservices@beaconelectrical.co.uk or by phone on 01752 787600. Kind regards Beacon Electrical