At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
Nice people to deal with....
All very efficient and quick delivery. Fits the space and much quieter than my old one. Bought on my mum's recommendation who has the same model.
Excellent friendly and helpful service
Quick delivery excellent air fryer
Good communications and friendly, timely and courteous delivery. Good after sales contact information and quite prompt response to telephone enquiry
Delivery was arranged and at 9pm I received a text message stating that it would not be coming today, my partner had taken the day off so this was very annoying. I rang beacon to ask if the delivery people would text me if they couldn't deliver and was told they don't do texts and would ring me personally. The next day I received a message to say the delivery time, this was very inconvenient as we had arranged the day before, if I didn't need it to go in our new kitchen in a few weeks I would have cancelled, beacon service OK Delivery company rubbish With more time I would have gone elsewhere
Great price and quick delivery. Can honestly say I’ve never had better customer service. Excellent communication, they went above and beyond to make sure I was happy and that the delivery was convenient for me. Everyone I spoke to was warm and friendly. Genuinely very impressed.
Placed our order and were swiftly contacted by Beacon with next delivery steps. Contact from delivery company was prompt and efficient and delivery day was painless.
It was the first time I have used Beacon Electrical and I must say their service was first class. They kept me up to date and my Ninja Airfryer is amazing. I would thoroughly recommend this company.
Initially very helpful with online chat and then brilliant service over the phone too. Was advised that we would be contacted by Whirlpool customer service, which we were. We were in receipt of our fridge freezer within four days of purchase. Absolutely exemplary service, thoroughly recommend Beacon Electrical. Thank you.
Really enjoying the fire. Love the flames. Looks hot even when heat not on.
Very helpful from the start would defo buy from them again and will
Perfect as an extra hob
Worked straight from the box. Great money saver.
An all round good experience with Beacon Electrical. Fair competitive prices backed up by top customer service.
Would recommend.
Easy to order and turned very quickly
Excellent service
Excellent Service, item was cheaper here than anywhere else i could find, dispatched quickly, well wrapped and arrived safely ahead of schedule. Would recommend.
Good communication and delivery
Good service and communication from Beacon Electrical. No issues at all.
Excellent service all the way through, from the follow up phone call after my online order, to the 2 guys who delivered and installed the appliance.
Excellent communication and kept upto date with delivery also very good price compared to other retailers.
Really easy transaction and was the best price we found that other companies could not match. Had a problem with the warranty company which the beacon customer service team sorted really quickly and efficiently. Will definitely use again.
I couldn't be happier with the product or the retailer . Good work Beacon Electrical.
Ordered for a elderly parent, the care and contact given at every step 1st class.
The service was great. They took away all packages and made sure they didn't leave anything behind. They were on time and was very helpful in explaining how it works. All in all a good service
