At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
Cooker fine just what I wanted It was well packed no damage Disappointed because they wouldn’t take away the packaging even though my email said they would person on phone said I didn’t pay for that poor dustman
good item,fast service
From my initial call to the delivery of my item I was kept informed throughout. I spoke with many members of the team while waiting for delivery who were always friendly and helpful . My Ninja AF400UK was most definitely worth the wait. It has been in use everyday since delivery. Thank you to all at Beacon Electrical. :)
Excellent, swift service. Thank you!
Fantastic service
It was ready to pick up as arranged, staff were polite and friendly.
Nice folks, prompt service fair price. Thanks
Beacon electric is my go to shop on all my electric goods and I was not disappointed on my latest purchase
If I could give a minus star would not hesitate to give it. Purchased the washing machine wanted to return the item within 30 days of purchase for a legitimate excuse, but they wouldn't allow it, going around in circles calling hotpoint. Still the issue is not resolved.
As advertised
Very poor delivery service needs to learn customer come first ,,,
Nice people to deal with....
All very efficient and quick delivery. Fits the space and much quieter than my old one. Bought on my mum's recommendation who has the same model.
Excellent friendly and helpful service
Quick delivery excellent air fryer
Good communications and friendly, timely and courteous delivery. Good after sales contact information and quite prompt response to telephone enquiry
Delivery was arranged and at 9pm I received a text message stating that it would not be coming today, my partner had taken the day off so this was very annoying. I rang beacon to ask if the delivery people would text me if they couldn't deliver and was told they don't do texts and would ring me personally. The next day I received a message to say the delivery time, this was very inconvenient as we had arranged the day before, if I didn't need it to go in our new kitchen in a few weeks I would have cancelled, beacon service OK Delivery company rubbish With more time I would have gone elsewhere
Great price and quick delivery. Can honestly say I’ve never had better customer service. Excellent communication, they went above and beyond to make sure I was happy and that the delivery was convenient for me. Everyone I spoke to was warm and friendly. Genuinely very impressed.
Placed our order and were swiftly contacted by Beacon with next delivery steps. Contact from delivery company was prompt and efficient and delivery day was painless.
It was the first time I have used Beacon Electrical and I must say their service was first class. They kept me up to date and my Ninja Airfryer is amazing. I would thoroughly recommend this company.
Initially very helpful with online chat and then brilliant service over the phone too. Was advised that we would be contacted by Whirlpool customer service, which we were. We were in receipt of our fridge freezer within four days of purchase. Absolutely exemplary service, thoroughly recommend Beacon Electrical. Thank you.
Really enjoying the fire. Love the flames. Looks hot even when heat not on.
Very helpful from the start would defo buy from them again and will
Perfect as an extra hob
Worked straight from the box. Great money saver.
An all round good experience with Beacon Electrical. Fair competitive prices backed up by top customer service.
Would recommend.
