At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.

As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.

4.8/5
Rated by 1170 customers
Keeps you cool
05th August 2022

Very good, does what it says on the box

Hue567
Exactly what I needed
04th August 2022

I was very impressed with this company and there is no doubt that I wiil use it again. Thank you.

Rosydickinson
Good service
03rd August 2022

Could not have had better service from anyone. From start to finish, so helpful. Nothing was too much trouble.

Milliecyn
Fridge/Freezer review
28th July 2022

The service provided by Beacon electrical is excellent.They are helpful and nothing is to much trouble for them

Agwest54
Excellent
27th July 2022

Very quick delivery, removal of old machine and packaging.

Pcb59mvp
Good efficient service
26th July 2022

the delivery was in good time and carried out very efficiently.

Emmaland108
Great service
26th July 2022

Always above and beyond

Mrktrnr57
A Very Happy bunny
24th July 2022

From order to delivery, this company & service was amazing. Will use again defo. Love the machine so much, excellent choice, washes fantasticly much better than my old hoover dishwasher for sure. Just one draw back, the drying could be abit better, however when the door opens at least it Airs n drys itself overnight.

Crabtreetracy
All good
18th July 2022

Came on time. Pleasant and helpful men delivered it. No problems

Conflab
All good
18th July 2022

Came on time. Pleasant and helpful men delivered it. No problems

Conflab
Great service
16th July 2022

Easy to order from. Quick delivery and good product price in comparison to other sites. Will definitely order from them again.

Eileenharris2010
Good
12th July 2022

Great pre delivery service in particular. . Fitting went great and was quick

G_marsh11
Very good service
11th July 2022

Installed in no time and took all the bits away. Would recommend

Jennypilgrim1
Faulty machine
10th July 2022

Dishwasher arrived faulty instead of simply replacing it had to wait for hotpoint to visit to say it was faulty then had to wait for newachine should have been changed straight away

Bluefoxe
Response from Beacon Electrical on 12 Jul 2022 Good afternoon Bluefoxe Sorry to hear that you had an issue with your machine, the moment we were made aware that you had an issue with the programmes on your machine we arranged for an engineer visit as soon as possible. We do understand that this is not ideal but it is important that an engineer does inspect a product to make sure it is indeed an fault and once this was verified we ensured that a replacement machine was arranged and shipped out to you as soon as possible. We can only apologies for any inconvenience this has caused and we hope that you will understand the process behind it, our teams have tracked your engineer visit through out and been involved to ensure that the correct outcome was achieved. KInd Regards Beacon Electrical
Freezer
10th July 2022

I compared several companies when looking to buy a new freezer and beacon was the best value I have used them before so new I would get good service and they did not disappoint me best price fantastic service fast and Efficient delivery and for a small extra amount it was unpacked and all packaging taken away the two young men who delivered it were kind friendly and knowledgeable about the product all in all once again beacon have delivered a fantastic service

Millsmillys
I used to look at AO first, now It's Beacon Electrical.
08th July 2022

After Searching for electricals' using the other stores web sites. I've come to the conclusion that Beacon Electrical are competitively priced, their customer service is excellent and so are their delivery staff. Thank you Beacon Electrical.

Sjtucker.family
Excellent
06th July 2022

Beacon phoned me to confirm delivery day and tracking- not experienced that before nice touch

Clachr2003
Beacon Electrical
06th July 2022

Excellent service and exceptional communications. All delivered on schedule and in good order.

Rmhholbrook
Topdraw
30th June 2022

Great service great product thanks for call??

Huwevs58
Extremely efficient and responsive.
29th June 2022

From pre-order, when I raised a few queries, right up to delivery this company did exactly what they said they would do and were on time, polite and friendly. I have no complaints at all and would happily use them again in the future.

Helenadderley69
PUCHASE
26th June 2022

Pleased to deal with a local company. Good product working well. Also pleased with your service etc

Mandlstanbury
All good experience!
26th June 2022

Arrived on time, found product easy on this site, easy to speak to customer services, would recommend!

Bglad1
Service
26th June 2022

Happy with item good price.

Garner_lynn
Communication and service
25th June 2022

10 out of 10 will be using Beacon Electrical again and will definitely be recommending them to my friends.

Mblackwood43
Returning customer
20th June 2022

Always happy with the service and goods

Jjpardon
Great service
13th June 2022

Item was available for collection the following day after ordering online and is good quality

Ssammtucker
Great Service Until Install
12th June 2022

The salesman was excellent. I live overseas and he ensured the product would be delivered in the UK. Item was delivered, unpacked and old machine taken away. However, although I paid for installation, the delivery team refused to install it as they said there was "a leak" in the house plumbing. I had to pay and get someone out to check on "the leak" and fit the washing machine. There was no leak, it was a bit of spilled water from when the old machine was taken out. Apparently, this happens frequently. My advice, buy from Beacon, but do not pay the extra for installation, as it will not be guaranteed to be fitted

John_nicholson