At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
Great pre delivery service in particular. . Fitting went great and was quick
Installed in no time and took all the bits away. Would recommend
Dishwasher arrived faulty instead of simply replacing it had to wait for hotpoint to visit to say it was faulty then had to wait for newachine should have been changed straight away
I compared several companies when looking to buy a new freezer and beacon was the best value I have used them before so new I would get good service and they did not disappoint me best price fantastic service fast and Efficient delivery and for a small extra amount it was unpacked and all packaging taken away the two young men who delivered it were kind friendly and knowledgeable about the product all in all once again beacon have delivered a fantastic service
After Searching for electricals' using the other stores web sites. I've come to the conclusion that Beacon Electrical are competitively priced, their customer service is excellent and so are their delivery staff. Thank you Beacon Electrical.
Beacon phoned me to confirm delivery day and tracking- not experienced that before nice touch
Excellent service and exceptional communications. All delivered on schedule and in good order.
Great service great product thanks for call??
From pre-order, when I raised a few queries, right up to delivery this company did exactly what they said they would do and were on time, polite and friendly. I have no complaints at all and would happily use them again in the future.
Pleased to deal with a local company. Good product working well. Also pleased with your service etc
Arrived on time, found product easy on this site, easy to speak to customer services, would recommend!
Happy with item good price.
10 out of 10 will be using Beacon Electrical again and will definitely be recommending them to my friends.
Always happy with the service and goods
Item was available for collection the following day after ordering online and is good quality
The salesman was excellent. I live overseas and he ensured the product would be delivered in the UK. Item was delivered, unpacked and old machine taken away. However, although I paid for installation, the delivery team refused to install it as they said there was "a leak" in the house plumbing. I had to pay and get someone out to check on "the leak" and fit the washing machine. There was no leak, it was a bit of spilled water from when the old machine was taken out. Apparently, this happens frequently. My advice, buy from Beacon, but do not pay the extra for installation, as it will not be guaranteed to be fitted
Everything was done to suit us.
excellent service the vac is very easy to use would recommend to family and 3
Fast and efficient service - nice to actually talk to a real person.
Excellent, professional, timely service.
Wonderful, helpful staff. Love our new cooker and fridge
From start to finish, buying from Beacon Electrical was a pleasure. The price for my item was the best to be found. The purchase online was a doddle. Loved the call back from a member of staff who was a fantastic. I would thoroughly recommend Beacon Electrical to anyone!
The service was excellent. We had a phone call to advise of the delivery time and the member of staff couldn't have been more helpful. The delivery was on time and again they were really friendly and accommodating.
Good service
Called me when item was shipped. Polite and friendly attitude.
Excellent Customer Service. They went the extra mile to source my dryer, kept me informed throughout. Their site was easy to manoeuvre. A very good shopping experience.
Received phone call within minutes of placing order. Explaining delivery etc, arrived earlier than expected. As ordered around 5pm didn’t expect call that day, gentleman who called was very polite and helpful. Product was exactly as described, would recommend using this company.
