At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
Everything was done to suit us.
excellent service the vac is very easy to use would recommend to family and 3
Fast and efficient service - nice to actually talk to a real person.
Excellent, professional, timely service.
Wonderful, helpful staff. Love our new cooker and fridge
From start to finish, buying from Beacon Electrical was a pleasure. The price for my item was the best to be found. The purchase online was a doddle. Loved the call back from a member of staff who was a fantastic. I would thoroughly recommend Beacon Electrical to anyone!
The service was excellent. We had a phone call to advise of the delivery time and the member of staff couldn't have been more helpful. The delivery was on time and again they were really friendly and accommodating.
Good service
Called me when item was shipped. Polite and friendly attitude.
Excellent Customer Service. They went the extra mile to source my dryer, kept me informed throughout. Their site was easy to manoeuvre. A very good shopping experience.
Received phone call within minutes of placing order. Explaining delivery etc, arrived earlier than expected. As ordered around 5pm didn’t expect call that day, gentleman who called was very polite and helpful. Product was exactly as described, would recommend using this company.
Telephone call shortly after online order made. Nice people and explained everything in a straight forward way. No hard sell for extended warranty etc (unlike ao)
From the point of ordering to delivery the service was excellent. The guys that delivered and fitted the machine were fabulous. Would highly recommend
I was pleased with the prompt follow-up by a Beacon sales operative to check on the details of my online order. However there was an error made initially whereby they actually ordered us TWO fridges by mistake, Luckily I discovered this myself and they were quick to recognise the mistake and rectify this. The delivery and installation was efficient but was handled by Hotpoint directly, not by Beacon. Our subsequent problems with the appliance itself were handled by us directly without involvement of Beacon.
Good communication, excellent service, very helpful would highly recommend this seller,
Excellent service from start to finish
Can’t fault these guys. So nice to deal with!!
Great customer service and competitive prices. Very quick responses to emails and callbacks. After placing the order, I got a call within less than an hour to finalize the purchase with a lot of guidance on what happens next. Dishwasher that I ordered came damaged and the team at Beacon Electrical was very efficient in resolving the issue, contacting supplier and arranging the delivery of the replacement. I would definitely recommend!
Good staff.
Have used one of these before so knew what to expect and not disappointed. Delivery all good. Thank you
The stove is great and so was your service apart from the erroneous email that made me think it was coming twice Also the initial doubling up of the order with my c card bank which also got sorted out but caused me some anxiety and several checks at the bank Apart from this the purchase went smoothly and swiftly and I would buy from Beacon again Enjoying the super stove which looks great in our music room!
The service is very good and the cooker arrived on the day promised.
Smooth Operators
Brilliant. Would have no hesitation to purchase from Beacon Electrical ag
Excellent service
I always turn to Beacon Electrics when I need a new kitchen appliance, the quality of the goods are superb and the service from beginning to end is fantastic,all the staff are pleasant and professional and nothing is too much trouble.
Quick, no nonsense service. Connected the new machine and ran the test cycle.
