At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
excellent service
Beacon Electrics are very easy to deal with either in shop or on line. Nothing is too much trouble for them. I would recommend them to anybody.
Good service
friendly service, followed the online order with a personal call to confirm details and offer earlier delivery than originally booked. More than happy.
Very efficient time slot and communication excellent great price and item.
Excellent communication, price, service and delivery
With this service you're really spoiling us. Good website functionality, easy to order, extremely prompt follow up contact in the form of a telephone call and an actual person spoken with. Delivered earlier than expected which was a bonus as my clothes were damp and needed drying. Would definitely recommend.
Slight issue with my order but was swiftly resolved.
As always excellent staff.
Excellent in every way,A*
Professional, clean working and pleasant staff.
Everything good from Beacon. Good communication, good delivery & took all packaging away. Slight dent in freezer door & scratch mark inside fridge door which are down to Bosch lack of quality inspection. You don't expect these tiny faults when spending this amount of money. Overall very happy to use Beacon Electrical again in the future
We wanted to support local businesses rather than nationals and it was a great decision. Service was excellent , price most acceptable and product pleasing.
Great service helpful and quick delivery very happy would definitely recommend Beacon Electrical to everyone
Quick, efficient, very helpful
The two men from Beacon Electrial were very friendly and professional .
We try always to buy from Beacon, our local supplier. They are friendly, knowledgable and able to give expert advice. Their prices are competitive, their delivery is rapid, and you can rely on them completely. If they have what you want, why shop anywhere else?
Ordered arrived on time. The service was really good. The gentlemen who bought it was polite and helpful.
Great service. My house is at the top of 20ish steps and many companies refuse to deliver. However, Beacon Electrical do (I used them last year to replace my fridge and freezer.) On time delivery, and nice to support an independent Plymouth company.
Fast friendly customer service. COVID safe and very professional.
Ordered online and was contacted very quickly to offer an extended warranty. very friendly manner on phone . The oven arrived on the day promised and phone call received 5 minutes before delivery excellent.
Very helpful service
As always, excellent service! Thank you
best customer service - excellent contact - prompt delivery
Will use Beacon Electric again, thanks.
Brilliant service, covid rules followed. Really friendly and helpful.
Great service, fast delivery, great washing machine
