At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
Everything good from Beacon. Good communication, good delivery & took all packaging away. Slight dent in freezer door & scratch mark inside fridge door which are down to Bosch lack of quality inspection. You don't expect these tiny faults when spending this amount of money. Overall very happy to use Beacon Electrical again in the future
We wanted to support local businesses rather than nationals and it was a great decision. Service was excellent , price most acceptable and product pleasing.
Great service helpful and quick delivery very happy would definitely recommend Beacon Electrical to everyone
Quick, efficient, very helpful
The two men from Beacon Electrial were very friendly and professional .
We try always to buy from Beacon, our local supplier. They are friendly, knowledgable and able to give expert advice. Their prices are competitive, their delivery is rapid, and you can rely on them completely. If they have what you want, why shop anywhere else?
Ordered arrived on time. The service was really good. The gentlemen who bought it was polite and helpful.
Great service. My house is at the top of 20ish steps and many companies refuse to deliver. However, Beacon Electrical do (I used them last year to replace my fridge and freezer.) On time delivery, and nice to support an independent Plymouth company.
Fast friendly customer service. COVID safe and very professional.
Ordered online and was contacted very quickly to offer an extended warranty. very friendly manner on phone . The oven arrived on the day promised and phone call received 5 minutes before delivery excellent.
Very helpful service
As always, excellent service! Thank you
best customer service - excellent contact - prompt delivery
Will use Beacon Electric again, thanks.
Brilliant service, covid rules followed. Really friendly and helpful.
Great service, fast delivery, great washing machine
So pleased with my hoover. Best vacuum cleaner I’ve ever had and it certainly takes the ‘chore’ out of hoovering.
Superb service from order placing to delivery. Excellent price, best available, free delivery and super quick.
Website is easy to find what we wanted,delivery was following day of order,what more could you want.
Ordered a new washing machine online with Beacon Electrical, the service was very slick and the delivery guys very efficient .
I have a number of cooking appliances but needed an oven. This model is not expensive and just right for me. It was simple to purchase online and delivery was straightforward. Great value and price. The oven was up and running shortly after installation. Cooks things really well.
Our old washer decided to give up on us, didn't relies beacon electrical were working during lock down until i saw there van out on delivery ,went online saw what we wanted and within several days new one installed...brilliant service and very helpful staff who plumbed it in as well.
Very helpful young man delivered tv at time arranged and set it up and it is working well.
Always great service from you guys. The delivery is easy and the guys who deliver are always friendly. Always go to Beacon Electrical and that won’t change because they are far better than other delivery companies
The young men who came and installed the dishwasher went so polite and very Covid aware.
The order process was straightforward and was confirmed with a friendly call the following morning which was impressive indeed seeing as I only ordered it at 8pm the previous evening! The original delivery date couldn’t be met but we did receive it the following day. The delivery guys made it super easy and took our old fridge freezer away. All good all round, really recommend Beacon.
I ordered this for a friend so, due to Covid, I haven't seen the product myself but he's very happy with it. Service and delivery was excellent.