At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
I can't fault the service but hoping we can get an engineer to fix the new machine very soon.
Pragmatic helpful staff who delivered as promised.
Contacted Beacon Electrical to discuss order and arrange delivery. Cooker delivered and installed quickly and safely. Would recommend.
Lovely staff, very helpful and very efficient.
Good service but it arrived a day after I was advised that it would come
Online purchasing is great, but it's also so good to deal with real people, rather than automated systems when there's a delay/issue
Did have hitch with payment but was quickly solved .an online hiccup. Product delivered when required no fuss new one in old one out. S
Very helpful , knowledgeable staff and delivery was within a couple of days of ordering the product
Bought online after chatting online with adviser. Received a follow up phone call explaining delivery during COVID. Delivered within 48 hours. Perfect.
Service was excellent on time drivers very polite and professional
Excellent product
Only 4 stars because had to change delivery date from that booked on the website, couldn’t install, also didn’t get a time of day. Delivery didn’t occur until about 5.30 in the afternoon- not a problem during lockdown but would have been annoyed on a normal Saturday.
Superb service
Really communication from Beacon Electric who delivered and installed my TV. Highly recommended
Very pleased with the machine and the service we have received from Beacon electrics. First time have used on line shopping site. Easy to use and informative. Very pleased highly recommend this service.
I’ve made a number of purchases from Beacon electrics and the reason why I keep coming back is I get a cracking service from friendly and helpful people so well done to you guys and girls keep the good work up Karl Totnes ?
Order arrived on time. The seller was very helpful with the product I bought. Would by from the seller again
brilliant service from start to finish
Quick and great delivery service. Thank you
Good as always
Competitive price. Order followed up by phone and delivery confirmed. Also had a call on the day of delivery when they were on the way. Great service
The on-line ordering system worked well, delivery was within the timescale promised and the delivery staff were pleasant and efficient.
Well priced and efficient also friendly staff
from ordering to delivery,all was carried out with good information and courtesy, will certainly use Beacon again.
unfortunately machine was out of stock when we ordered and as our old machine had failed we had to wait 3 weeks for delivery but when it arrived delivery was good
Service was professional from order, to delivery and fitting.
Prompt and polite service
