At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
Only 4 stars because had to change delivery date from that booked on the website, couldn’t install, also didn’t get a time of day. Delivery didn’t occur until about 5.30 in the afternoon- not a problem during lockdown but would have been annoyed on a normal Saturday.
Superb service
Really communication from Beacon Electric who delivered and installed my TV. Highly recommended
Very pleased with the machine and the service we have received from Beacon electrics. First time have used on line shopping site. Easy to use and informative. Very pleased highly recommend this service.
I’ve made a number of purchases from Beacon electrics and the reason why I keep coming back is I get a cracking service from friendly and helpful people so well done to you guys and girls keep the good work up Karl Totnes ?
Order arrived on time. The seller was very helpful with the product I bought. Would by from the seller again
brilliant service from start to finish
Quick and great delivery service. Thank you
Good as always
Competitive price. Order followed up by phone and delivery confirmed. Also had a call on the day of delivery when they were on the way. Great service
The on-line ordering system worked well, delivery was within the timescale promised and the delivery staff were pleasant and efficient.
Well priced and efficient also friendly staff
from ordering to delivery,all was carried out with good information and courtesy, will certainly use Beacon again.
unfortunately machine was out of stock when we ordered and as our old machine had failed we had to wait 3 weeks for delivery but when it arrived delivery was good
Service was professional from order, to delivery and fitting.
Prompt and polite service
The Bosch WAU28S80GB, the only time we saw it was online. As it turned out the washing machine was far more than expected my wife is still coming to terms with all the controls and settings, but would not change it for any other. The service we recieved was excellent from phone calls to the delivery . We opted for fitting ect. the delivery men were excellent maintaining social distancing and wearing their PPE, then left leaving everthing tidy we would recommend Beacon Elecrical and the BOSCH WAU28S80GB
I ordered a washing machine and tumble dryer online during the evening. I received a telephone call first thing the very next morning to go through all the particulars and was kept informed of delivery details. On the day the delivery men were very helpful, polite and professional. Excellent service throughout, thank you.
We have bought from beacon electrical before though many years ago. Purchased online which was easy. Quick free delivery with no hassle. Definitely recommend
Fitted our limited space perfectly. Ordering was easy. Delivery was free and efficient. I was advised when they would arrive
I found the site a little confusing on what qualified for free delivery, there seemed to be a bit of a contradiction. Staff were really helpful when I rang to finalise my order. There was an error on delivery, the wrong item being delivered, but again the staff were helpful and very apologetic. As I wasn't in a hurry for the item I didn't mind too much. I would use them again
Excellent service, paid the extra for installation and the guys were brilliant.
Very efficient and tidy connection.
From start to finish I was totally happy with beacon electrical. I ordered online and arranged fitting and for my old washing machine to be taken away. I received a phone call to confirm everything. The whole process was very efficient. I had a phone call to say the drivers were on their way. I am very happy with my machine. Beacon electrical were cheaper than one of the big names and their fitting and disposal price was cheaper too. I bought my previous washing machine with them also. I would highly recommend them.
Professional, good value
Not sure why a GU10 fitting does not take the GU10 compatible LED bulbs I have. Seems to need a smaller bulb which I don't have. Frustrating.
Very good service
