At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
The Bosch WAU28S80GB, the only time we saw it was online. As it turned out the washing machine was far more than expected my wife is still coming to terms with all the controls and settings, but would not change it for any other. The service we recieved was excellent from phone calls to the delivery . We opted for fitting ect. the delivery men were excellent maintaining social distancing and wearing their PPE, then left leaving everthing tidy we would recommend Beacon Elecrical and the BOSCH WAU28S80GB
I ordered a washing machine and tumble dryer online during the evening. I received a telephone call first thing the very next morning to go through all the particulars and was kept informed of delivery details. On the day the delivery men were very helpful, polite and professional. Excellent service throughout, thank you.
We have bought from beacon electrical before though many years ago. Purchased online which was easy. Quick free delivery with no hassle. Definitely recommend
Fitted our limited space perfectly. Ordering was easy. Delivery was free and efficient. I was advised when they would arrive
I found the site a little confusing on what qualified for free delivery, there seemed to be a bit of a contradiction. Staff were really helpful when I rang to finalise my order. There was an error on delivery, the wrong item being delivered, but again the staff were helpful and very apologetic. As I wasn't in a hurry for the item I didn't mind too much. I would use them again
Excellent service, paid the extra for installation and the guys were brilliant.
Very efficient and tidy connection.
From start to finish I was totally happy with beacon electrical. I ordered online and arranged fitting and for my old washing machine to be taken away. I received a phone call to confirm everything. The whole process was very efficient. I had a phone call to say the drivers were on their way. I am very happy with my machine. Beacon electrical were cheaper than one of the big names and their fitting and disposal price was cheaper too. I bought my previous washing machine with them also. I would highly recommend them.
Professional, good value
Not sure why a GU10 fitting does not take the GU10 compatible LED bulbs I have. Seems to need a smaller bulb which I don't have. Frustrating.
Very good service
It's always good to use a local company rather than the larger stores. Beacon have a good choice of products at competitive prices with excellent staff.
Brilliant and pain free service. Ordered on the Saturday, new tumble drier in the house and ready to go by the Wednesday. Originally had the delivery booked for the Friday however received a phone call to say they had had a cancellation and did I want delivery bought forward. First time using beacon electrical and would 100% use again.
The delivery of the item was somewhat slower than originally expected.
5* thanks
The process from ordering to collection was smooth. Very pleased with the kettle.
Great service glad to be using a local supplier. Delivery staff excellent have already recommended to family and friends
Works well but cable gets in the way
Pleased with the freezer. Arrived and unpacked with ease. Delivered by helpful staff. Excellent for an out building.
A good quality machine. Solid and quiet. Pleased
We ordered a dryer online. Unfortunately got a call the next day that it was out of stock. Delivery etc excellent but why have a piece of kit on the website for a booked delivery time if it is not in stock?
Fantastic service from the point of ordering to the point of delivery. Would definetely recommend and purchase from again.
Great service from a local firm !
Received a call from the sales team in couple of minutes of placing the order online. The delivery was sorted in few minutes' conversation. Very helpful customer service.
Great service, fast delivery, friendly & helpful staff. Certainly recommend
I have bought a couple of products from Beacon electrical recently and I have been very impressed with your service from ordering through to delivery and installation.
I was sceptical ordering my Dyson online from Beacon but must say their customer service was fabulous. I got a phone call asking if I would like to pick my item up to get earlier from Totnes but as I dont drive I said that i wanted it delivered. I was given date of delivery. On delivery date I had a call from the driver updating me where he was and roughly what time he would be with me. Cannot fault them
