At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
It's always good to use a local company rather than the larger stores. Beacon have a good choice of products at competitive prices with excellent staff.
Brilliant and pain free service. Ordered on the Saturday, new tumble drier in the house and ready to go by the Wednesday. Originally had the delivery booked for the Friday however received a phone call to say they had had a cancellation and did I want delivery bought forward. First time using beacon electrical and would 100% use again.
The delivery of the item was somewhat slower than originally expected.
5* thanks
The process from ordering to collection was smooth. Very pleased with the kettle.
Great service glad to be using a local supplier. Delivery staff excellent have already recommended to family and friends
Works well but cable gets in the way
Pleased with the freezer. Arrived and unpacked with ease. Delivered by helpful staff. Excellent for an out building.
A good quality machine. Solid and quiet. Pleased
We ordered a dryer online. Unfortunately got a call the next day that it was out of stock. Delivery etc excellent but why have a piece of kit on the website for a booked delivery time if it is not in stock?
Fantastic service from the point of ordering to the point of delivery. Would definetely recommend and purchase from again.
Great service from a local firm !
Received a call from the sales team in couple of minutes of placing the order online. The delivery was sorted in few minutes' conversation. Very helpful customer service.
Great service, fast delivery, friendly & helpful staff. Certainly recommend
I have bought a couple of products from Beacon electrical recently and I have been very impressed with your service from ordering through to delivery and installation.
I was sceptical ordering my Dyson online from Beacon but must say their customer service was fabulous. I got a phone call asking if I would like to pick my item up to get earlier from Totnes but as I dont drive I said that i wanted it delivered. I was given date of delivery. On delivery date I had a call from the driver updating me where he was and roughly what time he would be with me. Cannot fault them
I was sceptical ordering my Dyson online from Beacon but must say their customer service was fabulous. I got a phone call asking if I would like to pick my item up to get earlier from Totnes but as I dont drive I said that i wanted it delivered. I was given date of delivery. On delivery date I had a call from the driver updating me where he was and roughly what time he would be with me. Cannot fault them
Bought this online and was told it would be a few days to get in. Had a call that day inviting us to collect it the next day. Great service. Would definitely use again.
Helpful service all the way along the line
Delivered in good condition on time
Brilliant simple to use basic tumble dryer for under £200! Cloths dry quickly with no creases. You don’t need sensors, phone apps, heat pumps!! Buy this one and you won’t be disappointed. Our last Indesit lasted 14 years. Made in Britain ?? Great service by Beacon Electrical.
Quick easy and efficient, covid safe. Extremely happy
Had slight issue with what appeared to be a possible leak after installation of washing machine. Guy on phone at Beacon Electrical was most helpful. Installers (who were prompt and efficient and very Covid safe on both visits) returned same afternoon and checked everything out again - turned out it was not a leak but just some water retained from testing in factory. All has been fine since.
Easy to order quick to do fast delivery
Service was excellent. The delivery guys very helpful and polite
Excellent service & communication. Very quick & efficient. Thank you.
Nice people, really helpful and knowledgeable. Much better stocked for immediate delivery or collection than Curry. And cheaper for high quality goods!
