At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
I was sceptical ordering my Dyson online from Beacon but must say their customer service was fabulous. I got a phone call asking if I would like to pick my item up to get earlier from Totnes but as I dont drive I said that i wanted it delivered. I was given date of delivery. On delivery date I had a call from the driver updating me where he was and roughly what time he would be with me. Cannot fault them
Bought this online and was told it would be a few days to get in. Had a call that day inviting us to collect it the next day. Great service. Would definitely use again.
Helpful service all the way along the line
Delivered in good condition on time
Brilliant simple to use basic tumble dryer for under £200! Cloths dry quickly with no creases. You don’t need sensors, phone apps, heat pumps!! Buy this one and you won’t be disappointed. Our last Indesit lasted 14 years. Made in Britain ?? Great service by Beacon Electrical.
Quick easy and efficient, covid safe. Extremely happy
Had slight issue with what appeared to be a possible leak after installation of washing machine. Guy on phone at Beacon Electrical was most helpful. Installers (who were prompt and efficient and very Covid safe on both visits) returned same afternoon and checked everything out again - turned out it was not a leak but just some water retained from testing in factory. All has been fine since.
Easy to order quick to do fast delivery
Service was excellent. The delivery guys very helpful and polite
Excellent service & communication. Very quick & efficient. Thank you.
Nice people, really helpful and knowledgeable. Much better stocked for immediate delivery or collection than Curry. And cheaper for high quality goods!
Ideal for all the batch cooking I'm doing to keep myself fed during the pandemic and avoid shops.
Excellent customer service and advice on the best product for my needs. Would definitely recommend
I will always choose Beacon over a larger provider. Everyone is friendly and helpful and all my experiences with Beacon have been positive. I was called to move the delivery date to sooner than expected, which was fantastic as I was in desperate need of the freezer. And when I emailed to find out about the guarantee extension I was called immediately to answer my query.
It cooked a Christmas turkey perfectly. Very pleased with it. It was delivered on time and I have bought from Beacon Electrical again since.
excellent service spot on 2 good delivery men top class.. thank you very satisfied
Our item arrived on the day we chose. Item was brought in, unpackaged by your team & packaging removed, along with the old tumble dryer. Great service!
Excellent service
Delivered and fitted an excellent quality fridge freezer. Great value and service.
1st class service from start to finish. Faultless
Service from Beacon Electrials was superb
I was kept up to date on the delivery of my order, and when there was a small problem with the supplier the shop sorted it out.
Excellent in every respect. Well done and thank you.
Reasonably pleased with product but I did pay for it to be installed. This was not the drivers fault as there was a problem with the plumbing but I would have thought that you could have reimbursed me. I also played for the degreaser which I did not receive.
On time and great appliance.
excellent service and very good price, Would thoroughly recommend Beacon Electrical
First class service,old double cooker out new one in place,all in under 30 minutes.It doesn’t get much better than that.
