At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.

As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.

4.8/5
Rated by 1159 customers
Simple, light to move, perfect size.
05th January 2021

Ideal for all the batch cooking I'm doing to keep myself fed during the pandemic and avoid shops.

Bendearing
Great service
04th January 2021

Excellent customer service and advice on the best product for my needs. Would definitely recommend

LT
Very helpful and responsive
03rd January 2021

I will always choose Beacon over a larger provider. Everyone is friendly and helpful and all my experiences with Beacon have been positive. I was called to move the delivery date to sooner than expected, which was fantastic as I was in desperate need of the freezer. And when I emailed to find out about the guarantee extension I was called immediately to answer my query.

Sealemma
Very good
02nd January 2021

It cooked a Christmas turkey perfectly. Very pleased with it. It was delivered on time and I have bought from Beacon Electrical again since.

HDC
excellent service
01st January 2021

excellent service spot on 2 good delivery men top class.. thank you very satisfied

Meldavey1947
Great delivery service
01st January 2021

Our item arrived on the day we chose. Item was brought in, unpackaged by your team & packaging removed, along with the old tumble dryer. Great service!

Joolied69
Dishwasher
31st December 2020

Excellent service

Ss018b6988
Top class service.
31st December 2020

Delivered and fitted an excellent quality fridge freezer. Great value and service.

Wwalters67
Purchase and installation
30th December 2020

1st class service from start to finish. Faultless

Paul.jenks73
V good
29th December 2020

Service from Beacon Electrials was superb

Steveandjules
Excellent customer service
26th December 2020

I was kept up to date on the delivery of my order, and when there was a small problem with the supplier the shop sorted it out.

Bennettjan71
Service
23rd December 2020

Excellent in every respect. Well done and thank you.

Oldgitlewis
Could have been better.
21st December 2020

Reasonably pleased with product but I did pay for it to be installed. This was not the drivers fault as there was a problem with the plumbing but I would have thought that you could have reimbursed me. I also played for the degreaser which I did not receive.

C.bull310
Response from Beacon Electrical on 31 Aug 2022 Apologies that we were able to complete the plumbing connections unfortunately we are not able to amend or alter your plumbing this is something that should only be undertake by a qualified plumber. Also just to clarify you did receive your degreaser it was handed to your separately by the delivery team.
Brilliant service
21st December 2020

On time and great appliance.

Izaidziak83
excellent
19th December 2020

excellent service and very good price, Would thoroughly recommend Beacon Electrical

Bettyquaye
Delivery information
18th December 2020

First class service,old double cooker out new one in place,all in under 30 minutes.It doesn’t get much better than that.

Shirltel83
charlie
18th December 2020

The guys were very helpful and delivered the machine into the kitchen ready for use.

Chuttonj
Great all round service
17th December 2020

Very helpful from ordering to delivery,and arrived on time.

A-livingstone
Freezer
16th December 2020

Lovely. Just the size I needed. The transaction from start to finish was 100%> . Delivery men where very helpful and polite. Customer service 100%

Lindastoate
Washing Machine
16th December 2020

Delivered on time. Professional and courteous service.

Dan.bartlett82
Dyson
15th December 2020

Excellent service Professional and quick

Ssfreepen
Excellent - helpful and friendly
15th December 2020

Good local company with excellent customer service. I bought it during the second lockdown so was click and collect. I would have preferred to have bought these items from my local branch in Pomphlet where I received excellent advice on the product.

Windycorner60
New cooker and hob
14th December 2020

Very pleased with my new appliances. Delivery guys cheerful and helpful. Bought many appliances from Beacon Electrics over the years.

Linda.hambley
no problems
14th December 2020

Ordered then delivered all in good time

Terrybunting
Prompt
11th December 2020

Arrived early than expected but with covid have to work with suppliers

Honey.carol67
Tumble Dryer
11th December 2020

Very good condensing dryer, easy to operate and very easy to empty the water container. Good idea is to empty it frequently and also to clean the filter regularly.

Clc_m_g1946
site and delivery OK.
10th December 2020

Paid £5 for delivery of two sets. One set failed. Had 30 mile round trip to exchange - Beacon would not collect/swop. Second set also faulty. Another 30 miles for refund. Cost more to sort out than cost of lights in first place. No mention of compensation. Most unsatisfactory .

Alanjbrowning