At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.

As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.

4.6/5
Rated by 1252 customers
ideal machine
25th March 2021

perfect in every way easy to operate even for old timers like us and rather silent when working.

Ronniestewart56
Hotpoint Frost Free Fridge Freezer
23rd March 2021

Very happy with my Hotpoint Frost Free Fridge Freezer. Would recommend this item, very efficient with plenty of room for what I require.

Geraldine.matthews
Good tv with good picture and sound
17th March 2021

Good size and good picture and sound.

Hillbrenda357
Love it!
17th March 2021

Absolutely love my new cooker. Cooks food lovely. The only criticism I have is that the timer does not work properly. If I set the timer for 10 minutes then it works but if I set it for an hour it stops ticking after 40 minutes so a little pointless. If the timer worked properly I would have given it a 5*

Louisehockings86
Perfect for two
17th March 2021

We got this as a direct replacement for a very similar model, same brand. Slightly smaller than our previous one but perfect for two people.

Anne.hamiltonnelson
Great replacement
13th March 2021

Very easy to install - just plug in and insert two screws to hold it in place. Very easy to operate and to understand all the buttons. Bought this to replace my previous Hotpoint oven that had broken down with the added bonus of the self-cleaning function. Ordered on Monday and delivered free of charge on Friday. Excellent service from Beacon Electrical. Would highly recommend (and they were cheaper than Currys!).

Mji248
Easy to use and looks good
13th March 2021

Good looking and efficient dryer. Easy to set up. Only downside is flap at bottom, to access water container for emptying, is quite difficult to remove at first and cut finger first time. Wouldn't recommend for older generation.

Mrs.joanne.thomas
Initial problem.
12th March 2021

We got this fridge as a spare to be kept in the garage. When it was first delivered, I filled it up with items I wouldn’t need for a while. When I went to get something a few days later, I was horrified to find that everything in the body of the fridge was frozen (not in the door) including the veg boxes. The fridge was set at just above 3, presumably by the delivery men, which would not seem like a number that would freeze the contents. I turned it down to 2 and it is no longer freezing things. But I lost about £15+ worth of fresh vegetables and salad items, also almond milk, which were all useless when defrosted. So I was a bit unhappy to say the least! I still don’t really understand how a fridge set at 3 could freeze the contents. I didn’t think it would do that even at 5.

M.sermon
Response from Beacon Electrical on 16 Mar 2021 Good afternoon we have just called and talked through the settings and that adjustments which can take a few days to take effect and also suggested she opens the fridge door at least once a day. I also told her that she will need to adjust the thermometer control as we get into the warmer months and again in the winter months as if if the air temperature drops below freezing (which of course it has done recently) this can have this effect on the fridge compartment and result in below normal fridge temperatures. It doesn't appear that there is actually anything wrong with the appliance just that it didn't work quite like her very old second hand one which this replaced.
Indesit tumblr dryer
11th March 2021

Order was available for collection next day site was easy to use all packed and protected better price than majors excellent service

Raymondrbrbr
Excellent
11th March 2021

Excellent service and great price. Cheaper than any other providers.

Graemeriley
Excellent
11th March 2021

Great product and price. Cheaper than competitors. Great company and customer service.

Graemeriley
Great product & service
11th March 2021

This dishwasher is not only efficient, offers a variety of washes but it's also SO quiet! I keep checking it to see it's still on! Washes well, dries very well, good loading options, easy to use. Can't fault it. The service from Beacon Electrical was very good, calling me as soon as the order was placed online to discuss option of waiting for a boxed new machine or having a spotless shop display one that could be delivered within 2 days. I opted for the latter & it was spotless, had all the usual paperwork & any additional bits inside. A great purchase all-round. A new kitchen next so may use Beacon Electrical again

Nicci.hastings
Good value for money, great customer service and delivery
11th March 2021

Good value for money, great customer service and delivery

Prof.ajchadwick
Washing machine
11th March 2021

Brilliant and value for money

Rosemariepinkney
Good machine, couple of tweaks would make it perfect
10th March 2021

I miss a spin of 1400 - it really makes a difference to drying clothes I love the short 30 deg wash but wish there was a short 40 deg wash too. This was a last minute purchase and, had I had more time, I would have researched a machine of similar price with a 1400 spin. This is a great price for a washing machine, under £200 and it washes well

Hcf
Brilliant product and great price
10th March 2021

Very good, it's pretty much exactly the same as my last Candy model I had which was good as made it all familiar to me. A little noisy but not over bearing.

Alisonjogorman
Works
10th March 2021

Better than our last washing machine that broke

Keillohc
Nice fridge freezer
09th March 2021

Looks great in kitchen plenty of room for us in the fridge and freezer with more shelves than my last one which was an indesit. I love the stainless steel finish too, easy to keep clean. Cant fault it so far!

Gs018a7746
Good oven
08th March 2021

What can I say? It fits, it cooks and the Beacon service is good

Saltystan
Generally satisfactory.
05th March 2021

Excellent picture is a big plus. The sound is rather poor and needs to be ramped up for many programmes. It really needs a sound bar. The short cut to Prime and Netflix is good, but it is not so easy to navigate the sources as my previous Samsing.

Mike.welsh
Having issues already
03rd March 2021

On its first use, the drum is making a very strange noise during the spin. Just waiting for an engineer but hoping it's not the start of a turbulent relationship with this machine.

Gillianhealey45
Works well
27th February 2021

Great dryer but I wish you could get a smaller model. And it is so noisy! Otherwise good.

Kellen.11
Purchased item
26th February 2021

Good family fridge freezer but also compact

Tomcatmcveigh
Great new oven!
25th February 2021

Really pleased with my new Neff oven - i'm busy trying out all the different oven functions for different types of baking

Dee
Good price
25th February 2021

Pleased with hotpoint dishwasher.

Nelson
Excellent simple machine
24th February 2021

Wanted a very simple dryer without lots of electronic settings. This is very simple to use with a nice sized drum. Quieter than my last machine.

Dom
All good
23rd February 2021

Does what it says on the tin easy to use

Julie.hill01