At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
The guys were very helpful and delivered the machine into the kitchen ready for use.
Very helpful from ordering to delivery,and arrived on time.
Lovely. Just the size I needed. The transaction from start to finish was 100%> . Delivery men where very helpful and polite. Customer service 100%
Delivered on time. Professional and courteous service.
Excellent service Professional and quick
Good local company with excellent customer service. I bought it during the second lockdown so was click and collect. I would have preferred to have bought these items from my local branch in Pomphlet where I received excellent advice on the product.
Very pleased with my new appliances. Delivery guys cheerful and helpful. Bought many appliances from Beacon Electrics over the years.
Ordered then delivered all in good time
Arrived early than expected but with covid have to work with suppliers
Very good condensing dryer, easy to operate and very easy to empty the water container. Good idea is to empty it frequently and also to clean the filter regularly.
Paid £5 for delivery of two sets. One set failed. Had 30 mile round trip to exchange - Beacon would not collect/swop. Second set also faulty. Another 30 miles for refund. Cost more to sort out than cost of lights in first place. No mention of compensation. Most unsatisfactory .
Great service delivered on time very pleased
Will be using you again
Brilliant service helpful and informative!! Came on time.
Really easy to deal with, all happened exactly how it was planned, delivery drivers very polite, efficient and cleaned up afterwards, very pleased all round
I am very pleased with this cooker and my wife is over the moon with it. It looks very classy and would recommend it to anyone.
Ordered on line 2230 hrs, telephone call 0815 hrs the following day to say I could collect my order. Very impressed.
The service, delivery and the connection to the main gas was excellent, your staff were very polite and caring
Nice to be able to shop locally online and get great service. Will use you again.
Gréât 10/10
Easy to use website,good prices,customer service good,
From placing my order online through the follow up phone call to delivery, the whole purchase was made easy and went smoothly. Even registering the warranty was acknowledged personally. I’m very impressed!
Always a good experience shopping at Beacons Electrical! Just superb service.
Ordered via website. Subsequent communications prompt and helpful. Delivery staff friendly and very efficient. Strange that we got an advance delivery email notification the day after the item had been delivered? Excellent follow up due to an apparent problem with the appliance, Turned out that the instructions in the handbook hadn't been updated.
Excellent and professional service. fitted cooker and removed old cooker ,highly recommend.
Beacon electrical were very efficient with delivering the dryer and very helpful will buy again from them in future
I ordered this Hoover on-line and found it a very easy experience. My order was followed up with a phone call from Beacon Electrics to check details. There were no problems on the delivery date.