At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.

As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.

4.8/5
Rated by 1170 customers
charlie
18th December 2020

The guys were very helpful and delivered the machine into the kitchen ready for use.

Chuttonj
Great all round service
17th December 2020

Very helpful from ordering to delivery,and arrived on time.

A-livingstone
Freezer
16th December 2020

Lovely. Just the size I needed. The transaction from start to finish was 100%> . Delivery men where very helpful and polite. Customer service 100%

Lindastoate
Washing Machine
16th December 2020

Delivered on time. Professional and courteous service.

Dan.bartlett82
Dyson
15th December 2020

Excellent service Professional and quick

Ssfreepen
Excellent - helpful and friendly
15th December 2020

Good local company with excellent customer service. I bought it during the second lockdown so was click and collect. I would have preferred to have bought these items from my local branch in Pomphlet where I received excellent advice on the product.

Windycorner60
New cooker and hob
14th December 2020

Very pleased with my new appliances. Delivery guys cheerful and helpful. Bought many appliances from Beacon Electrics over the years.

Linda.hambley
no problems
14th December 2020

Ordered then delivered all in good time

Terrybunting
Prompt
11th December 2020

Arrived early than expected but with covid have to work with suppliers

Honey.carol67
Tumble Dryer
11th December 2020

Very good condensing dryer, easy to operate and very easy to empty the water container. Good idea is to empty it frequently and also to clean the filter regularly.

Clc_m_g1946
site and delivery OK.
10th December 2020

Paid £5 for delivery of two sets. One set failed. Had 30 mile round trip to exchange - Beacon would not collect/swop. Second set also faulty. Another 30 miles for refund. Cost more to sort out than cost of lights in first place. No mention of compensation. Most unsatisfactory .

Alanjbrowning
Great service
10th December 2020

Great service delivered on time very pleased

Suelemon63
Really good
10th December 2020

Will be using you again

Ahead181998
Brilliant service.
09th December 2020

Brilliant service helpful and informative!! Came on time.

Trinahendra
Excellent Service
07th December 2020

Really easy to deal with, all happened exactly how it was planned, delivery drivers very polite, efficient and cleaned up afterwards, very pleased all round

Jayneroue
Leisure cooker
07th December 2020

I am very pleased with this cooker and my wife is over the moon with it. It looks very classy and would recommend it to anyone.

Raydeane92
Top marks
05th December 2020

Ordered on line 2230 hrs, telephone call 0815 hrs the following day to say I could collect my order. Very impressed.

Lyndanorthcott
Hotpoint
04th December 2020

The service, delivery and the connection to the main gas was excellent, your staff were very polite and caring

Juliapayne2002
Great customer service
01st December 2020

Nice to be able to shop locally online and get great service. Will use you again.

Rstillwell
Very helpful
01st December 2020

Gréât 10/10

Valerie.fee1
Brilliant
01st December 2020

Easy to use website,good prices,customer service good,

Jenniferhull3
Excellent shopping experience
01st December 2020

From placing my order online through the follow up phone call to delivery, the whole purchase was made easy and went smoothly. Even registering the warranty was acknowledged personally. I’m very impressed!

Pennysizeland112
Fabulous as always
28th November 2020

Always a good experience shopping at Beacons Electrical! Just superb service.

Annakerridge
Helpful, efficient staff and very prompt service & responses
25th November 2020

Ordered via website. Subsequent communications prompt and helpful. Delivery staff friendly and very efficient. Strange that we got an advance delivery email notification the day after the item had been delivered? Excellent follow up due to an apparent problem with the appliance, Turned out that the instructions in the handbook hadn't been updated.

Aquaplane
Gas cooker
23rd November 2020

Excellent and professional service. fitted cooker and removed old cooker ,highly recommend.

Lorraine.richmond
Very good
20th November 2020

Beacon electrical were very efficient with delivering the dryer and very helpful will buy again from them in future

Victoriajones08
Very Good Service
19th November 2020

I ordered this Hoover on-line and found it a very easy experience. My order was followed up with a phone call from Beacon Electrics to check details. There were no problems on the delivery date.

Ann.stevens2