At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
It is unfortunate that the product is not fit for purpose.
Good fast service
Prompt service
I ordered this cooker online as I had covid at the time so couldn’t go to the shop. Within 5 minutes a very nice lady was on the phone making sure all the details were correct. Delivery was a week later, the two men were excellent, fitted the cooker , checked it was working well and showed me how to use the dials. Excellent service.
Came fast
Very efficient. Kept informed of everything.
Very good Well packed
knowledgable and helpful
Online chat facility was useful and advice from 2 different members of staff on the telephone was very good.
Excellent service could not fault on anything.
Fantastic service, friendly staff and very often
I have chosen a specific tumble dryer and ordered through the website. Shortly after I received a confirmation call from one of the staff members and having discussed the technical side of the tumble dryer I was informed to choose a more suitable dryer for my circumstances. I'm really grateful for their advice even though the dryer I have chosen was double the price compared to the one I was recommended.
Order arrived on time. Thank you
After hunting for an induction boob beacon came up trumps with the price I saved nearly £200
Beacon Electrical were very professional and efficient with my order. After I placed my order they called me to clarify some details and explain the delivery process which was a very nice human touch in this digital age. My item was delivered ahead of schedule and, overall, I had a superb shopping experience. I'd be very happy to use Beacon Electrical again and I highly recommend them.
Friendly, chatty contact staff made a difference when buying online. I felt more confident making my purchase.
Great service. Online order quickly followed by a call. Kept updated on the delivery time.
Good price and very efficient service
Arrived before anticipated date, good communication & excellent product.
Ordered a travel hairdryer. It arrived well packaged and in good time. I emailed beacon electrical as I had a couple of questions about the item before I bought it. I was emailed back and found the company helpful. Good experience and would buy from them again, no hesitation.
Every where else was at least a fiver more than beacon never used them before but would not hesitate to use again perfect communication and fast delivery
We recently purchased a Whirlpool washing machine from Beacon Electrical, and we’re extremely happy with it. It’s quiet, efficient, and washes really well. The delivery men set everything up for us and took away our old machine. Overall, it was a very positive experience!
Correctly sent, well packaged. Great price.
Stunning hob & great customer service from Beacon
Easy to order, great communication, delivered on time. Would recommend this company.
Perfect serv8ce.
Excellent service and and an evening more excellent price
