At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
Brilliant machine and great service and fast delivery ☺️
Always impressed with Beacon Electricals.. Always good service and friendly helpful staff
Very pleased with the price, the prompt delivery and installation. Very friendly service too.
Helped my parents tremendously, the lads who delivered were fantastic
Much prefer to shop local and Beacon Electrical are my first stop for electrical goods. Always efficient, always polite and always helpful.
Inexpensive but perfect as a second freezer. I put all my excess self grown fruit and veg it. Perfect for what I need.
I am very happy with my purchase. Very deceptive, loads more space than you'd expect. Also a very quiet appliance. Glad I shopped locally.
Had a large banging noise and the drum was catching on the inside of machine. Was given another one next day, same problem. Was then given a beko it was fine. Had a phone call when we rejected the first one to apologise, which was great but nothing on the second one! Not good customer service. Was told the beko was the same price when actually looking at Web site it was £20 cheeper not offered the difference back!!. We got a fridge freezer coming from them in the next few days. Probably won't shop there again. The delivery man was fantastic best part of dealing with beacon!
Friendly and helpful customer service but would be better if there was an option for morning or afternoon delivery slots. Having said that, Beacon had everything I needed in stock so very pleased overall with the company and the service, would recommend.
Good fridge but door a bit hard to open as it creates quite a firm vacuum, hopefully because it’s new and it’ll ease up a bit after a while.
A good purchase. Programmes are quite long and there is no "short" wash but it is a very serviceable machine. Good value for money.
Excellent service. Ordering easy and everyone very helpful and polite.
Delivery very good and quick. Good looking machine that works well
We are pleased to give you some feed back, we think you have a good range of appliances to choose from, your prices are competitive and the service we receive when we browse and purchase from you is always excellent. Sales people always know about the products and leave us to make informed decisions about which appliance to purchase. The delivery is usually within a few days and the people who deliover are helpful and delivery being free is a bonus.
Whilst we researched the market the numerous offerings from the large internet companies, did not match the offering from Beacon Electrical, your proposition was the most competitive, both in range, price and delivery service. The criteria to purchase locally also has an influence.
Just a note to say thankyou for the way you organised my washing machine, your staff were very helpful and left no mess to clean up.
We were greeted in a very friendly way. Gary had such superb product knowledge which was much better than my experience at another well known retailer.
Adrian was very polite, helpful and knowledgeable. I'm glad we were recommended by a friend.
Just would like to say how pleased I was with the service I got from the Totnes shop. The men who delivered my new oven were so nice and helpful, I couldn't ask for anything better, so thank you.
Good product, good price and excellent service with very prompt delivery
At my first visit I was surprised at the range of goods. Charlie was very helpful and pleasant throughout. I'd strongly recommend.
Mike was very knowlegeable, helpful and friemdly, We did not feel rushed into buying. All in all excellent service. Thank you
Vicky and Matt were very helful and the delivery in Kingsbridge was very prompt. Also recommend Beacon's website. Thank you
Clive was extremely helpful and told us everything we needed to know before making our decision. We'd highly recommend.
The Salesman was very knowledgeable, helpful and friendly. We did not feel rushed into buying. All in all excellent service.
I do not normally take the time to give feedback but on this occasion thought I needed to. I have been using Beacon for many years and it never ceases to amaze me how they get it right so many times. The staff are knowlegeable, courteous and above all do not sell you add on's that you don't need. Keep up the good work Beacon. I recommend you giving them a go.
