At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
Great price and prompt delivery. We had no issues whatsoever.
This dehumidifier has transformed our mouldy home into a habitable space. Could not praise more!
Really rate the service provided and would recommend for others to use Beacon Electrical. I had some issue with payment due to an error with my card and the team worked with me to resolve this and were very patient. I was kept informed of when my item was in stock and dispatched and have found no issues.
Keen price and clear communication. Would happily shop again.
Keen price and clear communication. Would happily shop again.
Effecient and a straightforward delivery process.
We didn't realise we had so much moisture in our house. We found the instructions to be most helpful. The process to empty the water to be simple and straight forward. We have had this product about three week and are very pleased with it.
Very helpful
Very professional and polite
Did my research on the company and took the chance. Pleasantly surprised. Staff very friendly and professional. Item delivered with tracking in perfect condition. Would shop here again without a second thought
Great service, great product, great price. What more could you ask for. Thanks
I read the reviews and I admit I was a bit sceptical. However itsgreat. Only used in the clothes drying mode so far and it really works.
This is the first I used this retailer and I am really happy with the service received. The item I was interested in was out of stock everywhere but Beacon Electrical let me pre order the item. They phoned me to update on the delay in delivery and it was delivered as soon as the item arrived in stock. I will definitely use this retailer in the future.
Was kept well informed and deliverd when promised
This is my first time using this retailer and I am really happy with the service received. The item i was looking for was out of stock everywhere but Beacon electrical let me pre order the item . They updated me of the delay in delivery through phone call and it was delivered as soon as the item was in stock. Will definitely buy again from this retailer in the future.
Right product choice, right price, quick service
i am really pleased with this product, it takes so much moisture out of the atmosphere, its so lovely to not have condensation on all the windows now.
really easy to order via internet, good follow up with emails and phone calls. polite, friendly and knowledgeable staff
I bought the item as a Christmas gift for my son, he is over the moon with it, says it works great and the other features are good and cheap to run, its also quiet.
I ordered the item online on a Sunday and i knew it was out of stock, Beacon Electrical phoned me on Monday to let me know when item was due in. They rang me 9 days later to confirm item was ready to be collected. The price was good and the item was perfect, staff were very helpful and friendly. I will purchase from Beacon electrical in the future. Thank you guys.
Easy to use website
When a brand new item is faulty we would have expected Beakon Electrical to replace the item but they did not do that , they handed us over to hotpoint / indesit / whirlpool repair team who have been a nightmare to deal with and after spending a lot of time on the phone over several phone calls we are still waiting for an engineer to attend to look at repairing or replacing this brand new appliance. All the whirlpool team have tried to do is sell us additional cover with domestic and general for a monthly fee (hard sell when you register the appliance) Shame but I am very frustrated and feel let down by this stressful experience.
Very good and prompt
