At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
The salesman was excellent. I live overseas and he ensured the product would be delivered in the UK. Item was delivered, unpacked and old machine taken away. However, although I paid for installation, the delivery team refused to install it as they said there was "a leak" in the house plumbing. I had to pay and get someone out to check on "the leak" and fit the washing machine. There was no leak, it was a bit of spilled water from when the old machine was taken out. Apparently, this happens frequently. My advice, buy from Beacon, but do not pay the extra for installation, as it will not be guaranteed to be fitted
very pleased with dryer and also excellent customer service and delivery, very happy thank you
Everything was done to suit us.
Working very well really g value for money.
excellent service the vac is very easy to use would recommend to family and 3
Fast and efficient service - nice to actually talk to a real person.
Excellent, professional, timely service.
Excellent, professional, timely service.
Wonderful, helpful staff. Love our new cooker and fridge
Upgraded to the V8 from the V6. Fantastic machine. Does everything you could want from a cordless vacuum cleaner. Exceptionally happy with my purchase.
From start to finish, buying from Beacon Electrical was a pleasure. The price for my item was the best to be found. The purchase online was a doddle. Loved the call back from a member of staff who was a fantastic. I would thoroughly recommend Beacon Electrical to anyone!
Easy to use, cooks evenly, like the sliding drawer and the oven is very roomy inside. The delivery guys were great, phoned before arrival and offered to unpack it. Great customer service
The service was excellent. We had a phone call to advise of the delivery time and the member of staff couldn't have been more helpful. The delivery was on time and again they were really friendly and accommodating.
Has been very efficient and have no complaints about the quality of both the washing and drying.
Good service
Called me when item was shipped. Polite and friendly attitude.
Just opened the box a couple of days ago and found the lights to be made of plastic. Only the plate was metal. I think £61 is expensive for this item. It looks nice but way over priced.
One of the best purchases i have made. So easy to use, All the instructions are very clear and the delivery driver, before he left gave us a quick run down and explained where to go for help if we got stuck. The price was great, the communication was informative. This told us where our tumble drier was and when it would bew delivered. The driver text us an hour before he arrived and then rang us when he was five minutes away.....rewally impressed. Such an enjoyable purchase. Will be buying all ouir electrical appliences from your from now on....
Never had such consideration. A phone call to explain the posting system and then email to continue informing the delivery. The product was perfect and i would definitely use this company again. Thanks
I had a compact dryer for many years until it died. I only use a dryer in emergencies so I’m hoping this one will last as long.
Excellent Customer Service. They went the extra mile to source my dryer, kept me informed throughout. Their site was easy to manoeuvre. A very good shopping experience.
Received phone call within minutes of placing order. Explaining delivery etc, arrived earlier than expected. As ordered around 5pm didn’t expect call that day, gentleman who called was very polite and helpful. Product was exactly as described, would recommend using this company.
Very happy with this product. Lightweight and easy to use, hasn’t run out of charge on me yet!
