At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
Took delivery a few weeks ago and has mainly been used in laundry mode to dry out clothes. This is an excellent dehumidifier and deserves the praise it gets in reviews. Thoroughly recommended.
Product was delivered on time
Great product, I was worried it wouldn't be up to the task but it has done a great job so far.
everything was fine, I was aware that this product was due to come back into stock at a later date and this was made clear to me throughout the process. I have no complaints
Very helpful staff . Website easy to use. Excellent product.
Easy to place an order, good communication and goods arrived ok.
I had to wait 2-3 weeks for the item to be instock but this was stated from the outset and it arrived promptly when back in stock. Communication from the supplier was very good with regard to delivery.
Delivery was slow since it was sold out, but that's ok. I could wait.
I did lots of research before biying my last dehumidifier, but it was very loud, and I hated it. So I was worried about buying a new one in case that one would be bad, too, but it's the best thing I've done. I can even have it on at night since it's so quiet (it does sound a bit, obviously, but it's bearable). I dont love the fiddly handle, it feels like it will break after a few years, but it really is an excellent dehumidifier. I love that it can stand close to a wall, and the tank is at the front; my last had the tank at the back, and it was annoying to empty it. And some dehumidifiers must stay away from a wall to work best.
Kept well informed throughout process
Oven was on pre-order and Beacon Electrical kept me updated throughout about delivery coming direct through manufacturer, couldn't fault their communications. Product itself however is another matter. Within a week of installation, central wok burner wasn't working. Neff engineer was booked to come 12 days later (earliest appt) and advised thermocouple was loose, likely wasn't pushed in fully during assembly, fixed within 5 minutes and was gone. Great for about 3 more uses then wasn't working again. Again engineer was arranged for the following week, changed the thermocouple this time, tested it and it worked all good. However 2 weeks later, again after just a couple of uses, it is off again and it is only been in 9 weeks, absolutely appalling
The product it's really good and I hope it will stay with us for long definitely I would like recommended .
I was waiting very long for my product to arrive..
Really good Highly recommend
Fast delivery, arrived on time. . Th item was well packaged. Best price around. Would buy from again.
Good fit for anyone with small ear canals. Good sound.
Good communication and fast delivery.
Unfortunately my dauphinoise potatoes bubbled over onto the oven floor and burnt on b4 I realised it. Whilst the pyrolytic function did turn that to ash, it has left burnt marks on the sides of the oven by the door. I can't get this off. Do I put the pyrolytic function on again, or what?
Everything I hoped it would be when ordered: a sensibly priced product offering the same facilities as my previously owned different branded and more expensive cooker. A contemporary smart looking addition to my kitchen. I like it.
Excellent service delivery was quick and efficient. They even rang to check all details were correct.
Has made such a difference no condensation in the house at all. Great for drying washing in record time. Is a little noisy than I would like on night mode . No regrets buying this
Happy with purchase - nice lighting compared to 15 year old fridge it replaced Fitted it myself and no big issues as all integrated appliances take a while to fit.
Beacon Electrical did not immediately come to mind so it was really the attractive pricing that drew me in when doing an online search for an item I had already deceived on. However the buying process was excellent and ai will no doubt use them again at some point.
