At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
Great service would order from them again
My new machine was delivered quickly and efficiently. Prior to delivery, customer service was good.
This model dries more efficiently. However, it is noisier than the previous Beko one that I had. Also, the plastic handle on the door looks flimsier than previously and I'm concerned that it might break after a short while.
Service was very good. Delivery people very helpful. No problem with Beacon Electrical.
Product arrived well packed and installed easily. The machine works OK if you can get it to start. The touchscreen control panel is rubbish. Not responsive and long waits for the next command to work. Very frustrating. Even the beep at the end of a cycle does not work. The enclosed user manual is very limited and confusing. If the lighting is not bright near the control panel you cannot see which buttons to touch. Whirlpool has performed badly with the use of this control panel.
Extremely pleased with the efficiency of this little player. So much better than our expensive one bought many years ago and very quiet during play.
Worthy of support. We must all try not to use Amazon, etc as a first go-to. Shopping around doesn't take long.
Helpful in answering queries
Best thing I’ve bought for ages dries washing really quickly
Great service
Great product,read the instructions carefully,this model is app compatible.Marvellous.!!!
Fantastic service from them,free shipping price match as well.
as above
It is unfortunate that the product is not fit for purpose.
I bought this for my wife to replace her old Sony. The tuner will not hold station. As soon as it appears to be tuned in, when you take your finger off the tuner, it goes off station. Dreadful.
I’m really glad I have found Beacon electrical who stocks this product.I highly recommend this product and really appreciate the fast service provided.Thanks to online service at Beaconelectrical.
Good fast service
Replacement for previous Neff washing machine, which served us well for fourteen years. This new machine has exceeded my expectations, everything you could expect from a quality brand . Great customer service and prompt delivery. Ordering process straight forward, and follow up call clarified the complete process thoroughly.
Wonderful machine, so handy having the 30min wash especially now that electricity prices are higher than ever also the delivery was quick and old machine taken away.
Great customer service, quick delivery,. Freezer is smaller inside than i thought it would be but does the job fine, quiet running and frost free is a bonus . Very happy with the product and would recommend to friends .
Cooker delivered OK and on time. Good local company
Slight problem setting up on the WiFi but otherwise a very good product
Prompt service
This cooker has a double fan oven, just what i wanted. I’m using the top oven mostly and it’s ideal. Very pleased with my new cooker.
