At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
Service received was first class
Customer service and the service I received was first class I would highly recommend and buy from again.
I had regular contact throughout the process, the cooker was delivered, packaging and old cooker removed. They sent a separate guy to connect it to the mains gas, but this was less than an hour after it was delivered (the time they specified), and it was all done with no problems or issues. Would definitely buy from them again.
Having come from using a single oven, I find this much more efficient, requiring less energy and time to cook things. The top burners are especially good as they do their job well even on a very low setting. The only down side I find is that there is no oven light.
Service and product generally good but the top grill takes some getting used to - it is either too powerful on both elements or too puny one one. The markings on the knobs are an exercise in subtlety, being so faint as to need squinting and bright oblique light to be seen. Beacon Electrical web site O.K., but i failed to find the info that installation was offered. Having said that, I did have the good fortune to find a good installer - not too common these days.
Delivery men polite and helpful
Have been pleased with machine so far a lot quieter than my old one and very happy to have quick wash option with lower te
Our first dealings with Beacon and very happy with the service ad will be more than happy to use them again,
Does a good job for a reasonable price.would buy again.
Easy to order online and had a query and phoned them very helpful on phone, delivery men very friendly and helpful and polite
I bought 2 of these. One did not work properly so took it back to shop where it was looked at and now it is doing everything it should. Good item. Excellent service.
My only comment would be the delivery communication. I didn’t know when it was going to be delivered and it was left out front of my house. Lucky we live in a quiet neighbourhood.
Press the button and the door bell sounds.
Needed to replace our old dryer - this is great and has been so easy to use and a good price too thank you
Perfect for what we needed and a great price thank you
Very promt
Fabric softeners seem to be washed away and need to keep reconnecting to Wi-Fi
So nice to have such a positive experience. Really helpful staff who found an alternative product when the one we ordered wasn't available - they even found a less expensive one! Thoroughly recommend Beacon Electrical for their personal and professional service.
Dubious as cheaper than most but arrived quickly and is perfect. Thank you.
So far it will only pick up 2 radio stations. I've been told a telescopic aerial would have been better than the short piece of wire provided. So I'm still trying to get the radio to work properly. The radio only picks up 2 stations
Great service from Beacon Electrical. I was kept fully informed about availability of the goods I had ordered, and informed of the expected delivery date. I would highly recommend this company.
