At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.

As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.

4.7/5
Rated by 2444 customers
Delayed Delivery
12th July 2024

Delivery took longer than I would have liked because of bank holiday clash and there were only 2 scheduled days each week for my area.

Blymer
Excellent
11th July 2024

Very happy with everything

Annsmith20
Excellent
11th July 2024

Very happy with everything

Annsmith20
surface mounted aerial socket replacement .
10th July 2024

A very useful replacement for old and worn out units .

Tamsinjdavison
Replacement surface mounted aerial connector coaxial .
10th July 2024

During my old home renovation , the original ones , mounted on the bedroom window sills were damaged and brittle . I was very pleased to find that your company supply these F532 outlets . This made it much easier to order a replacement . Once all the decoration has been done, new items can be installed .

Tamsinjdavison
Washing machine delivery
10th July 2024

My order was delivered quickly and efficiently. I was called during each step of the process which gave me peace of mind. I fitted machine with no problems.

Johncouper
Very good
09th July 2024

Excellent service. Salespeople listened to my requirements and advised appropriately without being pushy. Very good

Johnwashbrook
Good machine
09th July 2024

Good machine build a bit flimsy though

Johnwashbrook
Still a good performer
08th July 2024

Even though not the latest model, still very good, and as it’s not the latest model, a very good price

Davidforsdike
Great service
08th July 2024

Easy to order, delivered quickly, good price

Davidforsdike
Excellent
07th July 2024

Grewt product price And service!

Jayhoe
Great!
07th July 2024

These guys had the best price for my items, delivered on time and i wss kept upto date. What's not to like! Thanks

Jayhoe
Cooker for tenant
06th July 2024

no idea as it the cooker was sent to tenant property. Hopefully it will perform as described.

Tillyhind
Cooker for tenant
06th July 2024

Swift service. No feedback from tenant other than it went well. Let's hope the cooker is as described and the warranty is guaranteed!

Tillyhind
Stylish induction hob
05th July 2024

Good design and quality induction hob which is simple to use with some clever technology

Ebbone
Good price and quick delivery
05th July 2024

Good choice and prices with quick delivery

Ebbone
Hotpoint Gas Hob
04th July 2024

Excellent service

Gordongallacher
Henry Turbo
04th July 2024

Brilliant for homes with pets

Richardboardman509
Henry Turbo
04th July 2024

Very good price and quick delivery

Richardboardman509
Another good Bosch appliance
04th July 2024

Very quiet machine ,clothes come out extremely dry with the 1400 spin and I expect this machine to last 10 years like the previous Bosch appliances I've owned

Kevin-c
Great service
04th July 2024

From the moment I ordered and at the end helping with the extended guarantee beacon electrical gave great service

Kevin-c
Pleased with the cooker
04th July 2024

A good range cooker. Controls took a little getting used to, but fine now.

Jillhughes
Shoddy workmanship and awful aftercare from Stoves
04th July 2024

My first stove was an old Belling that I inherited and had for six years. It worked perfectly. So I was keen to buy another one and trusted the brand. I bought this Belling stove in late April. One week after receipt, the paint on the stove top started to chip off at the back of the stove. Really shoddy workmanship. I called Stoves and booked an engineer appointment (which was two weeks away). They never showed, or explained why. This happened twice. They dragged their heels over the refund too. I have never experienced anything quite so appalling. Absolutely awful aftersales service. I will never buy a Belling/Stoves product again.

N_kannemeyer
Response from Beacon Electrical on 16 Aug 2024 I am sorry to hear you had an issue with your cooker having paint chips at the back of the appliance. I can see that we arranged for an uplift of the appliance for you and have refunded you accordingly. I understand that the aftersales service from Stoves was not as smooth as we would have liked on this occasion and I hope this has now been rectified for you. Please do not hesitate to contact us if you need anything further.
Amazing customer service experience through a difficult return process
04th July 2024

Beacon Electrical is nothing short of amazing. I had a smooth sales experience, received my new Belling cooker. Then the problems began with the cooker within a week. It has been a long battle with Stoves to get it returned and refund offered. But through it all, Beacon Electrical were fantastic. They offered support and good advice, but never quibbled once I had made my decision on a refund. They helped with the endless chasing with Stoves, and kept me updated regularly. I always say it not the errors or problems that matter so much, but the way a company reacts. They did nothing wrong - it was the product, nothing to do with Beacon - but responded incredibly. Thank you Mark, Cavan and team. The next opportunity to buy from you, I will. You are awesome! Readers please support this company if you can.

N_kannemeyer
This is the best vacuum I've ever owned
04th July 2024

It's so easy to use and it's wonderful! Great service from Beacon Electrical. They answered all my questions and they were very helpful. Good delivery too.

Lemoinebrown80
Ideal tv
03rd July 2024

I really like the television. The TV is very good and ideal for what I want.

Lindaward2401
Perfect
02nd July 2024

These bulbs are perfect for bathroom lights.

Rosydickinson