At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
Bag model number and vacuum cleaner model number provided but incorrect bags delivered after I was told they would fit
Provided bag number and vacuum cleaner model number but incorrect bags delivered.
Great product, works exactly as described
Delivered a bit late, but it was over Christmas. Takes lots of water from our bungalow. We notice the bungalow is a lot warmer, with the heating set lower than before. Would recommend.
This dehumidifier is faultless Dried a full load of washing in 4 hours. Easy to empty the water tank easy to move around as it has castors and a pull up handle in the top
Product was out of stock when I ordered online. I received a phone call explaining when the product was due back in stock. And when it was dispatched I was provided with a tracking number Outstanding customer service Was initially told it would be 3-4 day parcel force delivery it arrived the next day which was handy as it was the week before Christmas and I still had shopping to do (I'm a bloke)
Wish I had bought this item at start of winter. What a difference it has made. Did not realise just how damp our home was. Once Beacon Electrical had the product in stock it was delivered quickly.
Prompt Delivery. Professional and friendly customer service demonstrated
Excellent service from Beacon Had a very quick response when we had a problem
Excellent service. This is the second time I've used Beacon and I can't fault them.
Works really well. Much better than my old Meaco. I love that there is a night mode.
Appliance was delayed holding back installation due to company having no stock so relying on manufacturer
Had few issues with delivery firm who are contracted by Hoover but Beacon Electrical customer service was faultless and for this reason will use again.
Few issues with delivery firm who are contracted by Hoover and not Beacon Electrical but Beacon Electrical customer service was faultless and for this reason would definitely use again.
Good service
Easy to set up and use. Quiet enough to use when working without being distracting. Easy to empty
Ver y helpful service and arrived well packaged and works well
Very accommodating
Fantastic Customer Service from initial order all the way through to delivery!
Would have given 5 stars except for the fact that Beacon Electrical stated 'in stock - 5 days delivery'. Delivery was actually 5 weeks.. However, overall service was very good.
Good postal service!