At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.

As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.

4.7/5
Rated by 2460 customers
Great service
29th December 2023

Quick delivery and well packaged

Brian.eastman
Quiet and efficient
29th December 2023

Read most reviews before buying and wasn’t disappointed Great service from Beacon Electrical

Brian.eastman
Very good
28th December 2023

Very good

R.e.pearce
Good
28th December 2023

Very helpful

R.e.pearce
So much better than a ducted or condenser dryer
27th December 2023

I have had many dryers over the years, but moved house recently and cannot fit a ducted one in. I researched many models by various manufacturers before choosing this one. The figures showed that although heat pump ones are dearer than condensers, they will more than pay for themselves by using so little electricity. Many people say that they take too long to dry, but I have not found that to be the case. Also, the non iron crease free function really works.... Result!

Andrew.streluk
Customer oriented service
27th December 2023

Although Beacon Electrical hadn't got there model of tumble dryer that I wanted, they had got a single similar one on show in Plymouth. They kindly agreed to sell that one to me and delivered it promptly free of charge to my home in Torquay. Excellent service!

Andrew.streluk
Good Service, as it used to be.
27th December 2023

Thank you Beacon Electrical. Personal service does still exist. It was a pleasure doing business with you.

Patriciajroberts
Good Service, as it used to be.
27th December 2023

Thank you Beacon Electrical. Personal service does still exist. It was a pleasure doing business with you.

Patriciajroberts
Good Service, as it used to be.
27th December 2023

Thank you Beacon Electrical. Personal service does still exist. It was a pleasure doing business with you.

Patriciajroberts
Good Service, as it used to be.
27th December 2023

Thank you Beacon Electrical. Personal service does still exist. It was a pleasure doing business with you.

Patriciajroberts
Best ever bean to cup
27th December 2023

This machine is just SMEG at its best. So simple to use, such clean lines, great tasting coffee.

Patriciajroberts
Converter pattres
27th December 2023

Good product haven't been able to fit them yet.

Sawinski
Converter pattres
27th December 2023

Great service and fast delivery

Sawinski
Excellent all round service.
27th December 2023

Excellent price when compared to other suppliers. Communication was great from start to finish. Would definitely recommend and use again.

Shaunb986
Great service
27th December 2023

Great service along with adequate communication.

Duncan.perkins
Good microwave
27th December 2023

Just a little noisier than the last one but overall, not bad.

Duncan.perkins
Incredible
27th December 2023

Great service and great product. Highly recommend to anyone

Apollods
Incredible
27th December 2023

Great service and great product. Would highly recommend to anyone. Lovely hob

Apollods
Ms Willis
26th December 2023

It no good it not working at all I asked for a replacement yet still no one get back to me I don’t know what you want me to do with a machine that doesn’t work and I am tired of calling for them to take it out of my house and give me back my money or a replacement

Williskaren43
Response from Beacon Electrical on 02 Feb 2024 Dear Ms Willis, we are sorry to hear that you had an issue with your dryer -our records show that you reported the fault on the 14th of December and an engineer was called and parts ordered, we followed this up on following your feedback on the 27th December and reported that a part was needed and was in dispatch, following that we have not had any further contact and the case has been closed so we hope that all is not solved and working correctly, if you have any further issues please do not hesitate to let us know. kind regards Beacon Electrical
Great
26th December 2023

Quick service

Sharencrane1
Toaster
26th December 2023

The family love it you can make everything with it

Sharencrane1
Just a micro
26th December 2023

No fancy settings. Just what we wanted in a microwave

Pogorman50
26th December 2023

Far.farmani1977
Response from Beacon Electrical on 02 Feb 2024 Good morning Mr Farmani, We can only apologies that you experiences an issue with the courier, our records show that a delivery that was booked for the 17th of November and due to an error with the courier booking system failed which is very uncommon and for which we apologies. Delivery was rebooked for 4th of December but unfortunately you were not home and this failed. Delivery was subsequently rebooked for the 19th of December which completed. We can do understand that that this has been upsetting and hopefully we have been able to help by handling and rebooking the delivery accordingly. If you require any further assistance with your order please do not hesitate in contact us directly. Kind Regards Beacon Electrical
Not sure is A++
26th December 2023

Tried it once, but couldn't dry the clothes, so I'd have to run it again. I'd to choose the longest cycle each time to ensure my clothes are fully dried.

Far.farmani1977
Delivery delayed
26th December 2023

Original date changed at short notice

Pogorman50
Response from Beacon Electrical on 27 Dec 2023 Good afternoon Pogorman50, We can only apologies that you experiences a delay with your order our notes show that the microwave was planned for delivery on the 20th of October and not been notified of any delay by the courier. If you could kindly contact the sales team @ info@beaconelectrical.co.uk so we can investigate what has happened in this for you. Kind regards Beacon Electrical
Great Fridge Freezer
26th December 2023

Very pleased with Fridge Freezer

Tony.bund
Good Service
26th December 2023

Delivered on time

Tony.bund