At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
Nice folks, prompt service fair price. Thanks
very pleased with washing machine, perfect!
Beacon electrical Fantastic service brilliant delivery staff and excellent goods every time
Beacon electric is my go to shop on all my electric goods and I was not disappointed on my latest purchase
If I could give a minus star would not hesitate to give it. Purchased the washing machine wanted to return the item within 30 days of purchase for a legitimate excuse, but they wouldn't allow it, going around in circles calling hotpoint. Still the issue is not resolved.
As advertised
But it’s a lot quieter and appears to be good for the money
Very poor delivery service needs to learn customer come first ,,,
Nice people to deal with....
All very efficient and quick delivery. Fits the space and much quieter than my old one. Bought on my mum's recommendation who has the same model.
Excellent friendly and helpful service
Quick delivery excellent air fryer
Good communications and friendly, timely and courteous delivery. Good after sales contact information and quite prompt response to telephone enquiry
Very efficient service from comprehensive website to timely friendly and courteous delivery ( even in atrocious weather conditions) This item was purchased to replace previous under counter unit and fitted without problem - but do pre measure carefully. Product is competitively priced and does exactly what you would expect of it - no more and no less. Easily installed. Changing door hanging from right to left slightly fiddly but no major problem.
Delivery was arranged and at 9pm I received a text message stating that it would not be coming today, my partner had taken the day off so this was very annoying. I rang beacon to ask if the delivery people would text me if they couldn't deliver and was told they don't do texts and would ring me personally. The next day I received a message to say the delivery time, this was very inconvenient as we had arranged the day before, if I didn't need it to go in our new kitchen in a few weeks I would have cancelled, beacon service OK Delivery company rubbish With more time I would have gone elsewhere
It's looks are good, but leaves a lot of marks which needs a stainless steel cleaner on. The glass lid is high, so it's not in line with the work top. Cannot push it back completely against kitchen wall because of where the rubber gas pipe has to be screwed in. Find that the large oven, going off and coming on by its disconcerting
As described. Looks good and cooks food!
Great price and quick delivery. Can honestly say I’ve never had better customer service. Excellent communication, they went above and beyond to make sure I was happy and that the delivery was convenient for me. Everyone I spoke to was warm and friendly. Genuinely very impressed.
The fridge freezer was very well packaged, unlike previous orders from other companies, this one was spotless. Product is exactly as described on the website and we’re extremely satisfied.
Placed our order and were swiftly contacted by Beacon with next delivery steps. Contact from delivery company was prompt and efficient and delivery day was painless.
It was the first time I have used Beacon Electrical and I must say their service was first class. They kept me up to date and my Ninja Airfryer is amazing. I would thoroughly recommend this company.
Initially very helpful with online chat and then brilliant service over the phone too. Was advised that we would be contacted by Whirlpool customer service, which we were. We were in receipt of our fridge freezer within four days of purchase. Absolutely exemplary service, thoroughly recommend Beacon Electrical. Thank you.
The oven is great to use and would have given it 4 stars however it’s set for LPG gas not natural gas. It look the engineer an hour to setup and had to buy an adapter. unless you are using LPG steer clear, the engineer was good enough not to charge me an hours extra labour.
Really enjoying the fire. Love the flames. Looks hot even when heat not on.
