At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.

As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.

4.7/5
Rated by 2444 customers
Cooker
18th November 2022

Cooker fine just what I wanted It was well packed no damage Disappointed because they wouldn’t take away the packaging even though my email said they would person on phone said I didn’t pay for that poor dustman

Janetduell47
iz400ukt
17th November 2022

good item, easy to use. little heavier than i expected.

Amnw25186
iz400ukt
17th November 2022

good item,fast service

Amnw25186
Pots
17th November 2022

Happy with service

Deniseclawson
Wonderful service and Item
17th November 2022

Excellent service throughout my transaction. All at Beacon Electrical were friendly, helpful & efficient from my first call to delivery. The Ninja AF400UK is probably the best kitchen item I have ever purchased. Used everyday since delivery certainly worth the wait. :)

JDW
Wonderful service and product
17th November 2022

From my initial call to the delivery of my item I was kept informed throughout. I spoke with many members of the team while waiting for delivery who were always friendly and helpful . My Ninja AF400UK was most definitely worth the wait. It has been in use everyday since delivery. Thank you to all at Beacon Electrical. :)

JDW
Lighting
17th November 2022

Excellent, swift service. Thank you!

Helencgriffiths
Air Fryer
16th November 2022

Fantastic service

Kevbilts
Air Fryer
16th November 2022

Fantastic Service. Highly recommended

Kevbilts
Efficient
12th November 2022

It was ready to pick up as arranged, staff were polite and friendly.

Dianabees
Rinsing is so easy
12th November 2022

It’s a great spin dryer, spins lots of water out of clothes so they dry quickly but doesn’t leave them wrinkly. Rinsing is really easy, filling with water and then spinning.

Dianabees
Efficient
08th November 2022

Nice folks, prompt service fair price. Thanks

Gmdighton
Brilliant service
08th November 2022

very pleased with washing machine, perfect!

Caldecottpat
Beco oven
08th November 2022

Beacon electrical Fantastic service brilliant delivery staff and excellent goods every time

Millsmillys
Beco oven
08th November 2022

Beacon electric is my go to shop on all my electric goods and I was not disappointed on my latest purchase

Millsmillys
05th November 2022

If I could give a minus star would not hesitate to give it. Purchased the washing machine wanted to return the item within 30 days of purchase for a legitimate excuse, but they wouldn't allow it, going around in circles calling hotpoint. Still the issue is not resolved.

Jubaer247
Response from Beacon Electrical on 16 Nov 2022 Mr Ahmed We are sorry to see you have left a negative review, We have checked your customer notes and it shows that you felt you had a issue with the autodos function on your machine and an engineer has been booked to visit and inspect we are still awaiting this to complete as it appears you have moved the date forward since. Unfortunately you cannot simply request an uplift on a machine that you don't like after you have installed and used the machine for such a period. Once you engineer appointment ha been completed please do keep us informed so that we will be able to assist you in any way moving forward. You could contact the customer service team at customerservices@beaconelectrical.co.uk or by phone on 01752 787600. kind regards Beacon Electrical
Good
05th November 2022

As advertised

2388john
Only used it a couple times
05th November 2022

But it’s a lot quieter and appears to be good for the money

2388john
Poor
04th November 2022

Very poor delivery service needs to learn customer come first ,,,

Stevemay13
Response from Beacon Electrical on 16 Nov 2022 Mr May we are sorry to hear that you had an issue with an aspect of your order and would like to make sure we resolve any issues that maybe outstanding. You could contact the customer service team at customerservices@beaconelectrical.co.uk or by phone on 01752 787600. Kind regards Beacon Electrical
Ok
04th November 2022

Stevemay13
Very efficiant
02nd November 2022

Nice people to deal with....

Soobythesea
Super smaller tumble dryer
02nd November 2022

All very efficient and quick delivery. Fits the space and much quieter than my old one. Bought on my mum's recommendation who has the same model.

Jeanlegg
Beacon service
01st November 2022

Excellent friendly and helpful service

Tonyhurn
great service
31st October 2022

Quick delivery great air fryer

Oflynn46
great service
31st October 2022

Quick delivery excellent air fryer

Oflynn46
Very efficient service
30th October 2022

Good communications and friendly, timely and courteous delivery. Good after sales contact information and quite prompt response to telephone enquiry

Gallowbervie
Good Product Good Service
30th October 2022

Very efficient service from comprehensive website to timely friendly and courteous delivery ( even in atrocious weather conditions) This item was purchased to replace previous under counter unit and fitted without problem - but do pre measure carefully. Product is competitively priced and does exactly what you would expect of it - no more and no less. Easily installed. Changing door hanging from right to left slightly fiddly but no major problem.

Gallowbervie