At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
Excellent service
Friendly and supportive service from sales to ordering and delivery I would recommend service and use again
We needed a new freezer for the garage. This Beko freezer scored very highly on Which as an “out building” freezer and no problems, so far.
Delivered with no fuss on time an very helpful delivery team.
had to make numerous phone calls and wait a week for item to be sent
Very helpful and knowledgeable staff
Great customer service, very efficient.
Product is as described, was well packaged and arrived on time. Highly recommended.
The item arrived on time as expected. Packaging appropriate.
Not as big as my old Dyson, quite good on carpets, either the anti hair wrap isn't working , or my daughters long hair combined with one cat is enough to overwhelm it!
Great value, delivery guys could not have been more helpful. First class service. ⭐️⭐️⭐️⭐️⭐️
Love it, no sensors computers or read out, basic put your washing in and press the button, dries beautifully
Very helpful, friendly and efficient would recommend them
This machine is such an improvement on my old dishwasher - so much quieter, and cleans consistently well. I particularly like the cutlery tray - so much better than the conventional basket. A great purchase; would certainly recommend.
Ordering on-line was easy on Beacon's website. The dishwasher arrived on time, and was delivered into the kitchen by two helpful men who remove the old machine as requested.
The first one delivered had been dropped at the manufactures as the outer packaging was not damage in any way, but the dryer had the back cover dented and the drum was to one side and not turning.
When my tumble dryer arrived it was damaged, I phoned Beacon and they sorted the problem out very professionally. Phoned me to find out if I was happy with the manufactures progress. Great customer care !!!
All went very smooth. Easy to order . Telephone communication good . Only issue was money taken before being told item was out of stock so was placed on waiting list. Didn’t wait that long but still had to pay then wait weeks .
Great fridge, spacious, bright and efficient use of storage options
Great service from buying, delivery, fitting and removing my old appliance, would highly recommend
This purchase was to replace a previous Liebherr freezer which we had used for 12 years without any problems. What makes this stand out from other freezers is that it has a larger storage capacity than most, the flexibility to remove shelves/drawers and having an audible alarm should the temperature drop.
Within moments of placing the order online I was contacted to discuss the delivery date and to confirm the order. What was pleasing was being thanked for buying from them - I have not had that from the largest suppliers!
Easy to use, very quiet & compact. Would recommend this dryer.
Although I had to order online, I actually spoke with a member of staff beforehand, and they talked me through the process plus answered all my queries.
