At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
Great service from buying, delivery, fitting and removing my old appliance, would highly recommend
This purchase was to replace a previous Liebherr freezer which we had used for 12 years without any problems. What makes this stand out from other freezers is that it has a larger storage capacity than most, the flexibility to remove shelves/drawers and having an audible alarm should the temperature drop.
Within moments of placing the order online I was contacted to discuss the delivery date and to confirm the order. What was pleasing was being thanked for buying from them - I have not had that from the largest suppliers!
Easy to use, very quiet & compact. Would recommend this dryer.
Although I had to order online, I actually spoke with a member of staff beforehand, and they talked me through the process plus answered all my queries.
I am so glad to have found Beacon Electrical. To be able to speak to someone easily & directly in the UK is such a blessing these days. The team were professional, efficient & friendly & the company offers very fair & competitive pricing. Everything from order to delivery was seamless, with excellent customer service & installation. I highly recommend Beacon Electrical & hope that they remain in business for many more years to come in order to offer a far superior service to bigger companies with fully online or overseas 'customer services' that offer anything but good customer service. Let's help to keep smaller, UK based companies in business!
Though delayed I was kept informed about delivery.
I needed a small tumble dryer and this fits the bill perfectly.
Needed a washing machine urgently, rang Beacon for advice and picked it up the next morning! Thank you!!
Love my new appliances
Love my new appliances
Very good product for the price
Excellent service right from the order being processed to the prompt delivery and service with a smile !!
Excellent service from time of ordering to the prompt delivery with a smile !!
I had a really old humax and I much prefered the format of the the guide and recordings layout. Not easy to see the guide without a plain background and recordings a bit long winded. Perfectly functional though.
Love Beacon Electricals, so friendly and helpful.
Really pleased with this product. It was purchased as a replacement Hotpoint (with steam refresh) and I was really happy to find a similar model.
Really pleased with my new washer/drier. I previously had a Hotpoint model with the steam refresher and have tried for ages to find a replacement model... success at last!!!
No problems, all went smoothly, including the installation.
Beacon electrical were very helpful, when they knew they couldn't order my purchase in, in a quick time they found an alternative way. Highly recommended
Prompt delivery, helpful people, good price
Excellent customer service by phone and website
