At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.

As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.

4.7/5
Rated by 2406 customers
5 stars
22nd November 2021

Brought for my Daughter who loves it. A great product at a great price. Thankyou Beacon.

Thebarrytaylor
Everyone needs one
20th November 2021

Slow cookers are great. You can take the toughest cuts of meat and make a meal from them, for pennies. A Sunday roast? Choose brisket. A stew? Choose shin of beef. You can make Irish Stew with lamb neck. Anyway, this Tower model has proved to be worthy. Easy to use, it can cook a meal in 6-8 hours.

Nicholasjenkin9
Great customer service
19th November 2021

Great customer service, product purchased has been disappointing. Cooker arrived on time on the date agreed.

Mistrysmita
Stoves induction cooker -disappointment
19th November 2021

Ever since recieving the cooker approx 7 or so weeks in, there's been problems of one kind or another! This evening the fan oven has decided to stop working. Issues before that have hob control panel becoming extremely hot. Side plates stopped working. Excessive steam coming out of the back of the oven. Tiles and extractor hood dripping with water. To name a few problems encountered so far. I have no faith in this cooker and upset with spending soon much on a substandard product! I don't recommend this at all.

Mistrysmita
Response from Beacon Electrical on 23 Nov 2021 We are sorry to hear that you are having issues with your new cooker we have escalated this to Stoves and an engineer has been arranged to call and rectify the issues that you are experiencing , if you have any further concerns or issues please don't hesitate to come straight back us and we get a suitable resolution.
Useful
18th November 2021

Great idea if you are not with smart home tech.

Nicholasjenkin9
Great price bt speaker.
18th November 2021

For something that allows you to chill, this works well. No great bass, quite treble but solid and we'll constructed

Nicholasjenkin9
Good FF
18th November 2021

Very pleased with this product. Works well and is extremely quiet.

Nicholasjenkin9
No easy access
18th November 2021

This light is an emergency light and not one I would use regularly. The battery housing need a screwdriver to access and change batteries. Quite an oversight

Nicholasjenkin9
Great kettle
18th November 2021

Really pleased to have found this item. Boils a mug in half a minute.

Nicholasjenkin9
Beacon Electrical Helps
18th November 2021

Beacon Electrical are a good company. Sales, range, delivery, all is good. I recommend

Nicholasjenkin9
Neff Dishwasher
16th November 2021

Great to be able to purchase my dishwasher locally with a price match offer, to have my old dishwasher removed, new one installed, all packaging removed and free delivery within a few days. The Engineer was courteous, respectful and really efficient. All packaging was removed and the kitchen left as left found. So happy to have made my purchase from Beacon Electric

Vacquier
Purchased a new Neff dishwasher
16th November 2021

Great to be able to purchase my new dishwasher from a local store, within a couple of days, with a price match offer. I chose to have my old dishwasher removed, the packaging taken away and my new one installed. The delivery was free and the installation was brilliant. The Engineer was really helpful, efficient and courteous Everything was left completely in order with every scrap of packaging removed.

Vacquier
Excellent
16th November 2021

I have already left two 5⭐ reviews one on Beacon Electrical page + trustpilot

Elizabeth-mccracken
So easy to use & quiet
16th November 2021

Very happy with it. So quiet.

Elizabeth-mccracken
It does the job
15th November 2021

I find the layout of the racks odd and it's hard to fit in the things I need to fit in - not in terms of amount but in terms of how close together the racks are. It cleans well though.

Suebridgwater
Amazing service
15th November 2021

What stands out for me is the help given by staff via the chat room, which I use because my hearing loss does not make it easy for me to use the phone even with hearing aids. They were patient, kind and understanding. Please tell them I said so.

Suebridgwater
washing machine
14th November 2021

i love it

Kaswann
Washing machine delivery & installation
14th November 2021

Excellent service

Kaswann
Top service
12th November 2021

Friendly and supportive service from sales to ordering and delivery I would recommend service and use again

Mowoodward
Work well.
09th November 2021

We needed a new freezer for the garage. This Beko freezer scored very highly on Which as an “out building” freezer and no problems, so far.

Moragjanes
Excellent service.
09th November 2021

Delivered with no fuss on time an very helpful delivery team.

Moragjanes
installation item missing
06th November 2021

had to make numerous phone calls and wait a week for item to be sent

Gazmid
Response from Beacon Electrical on 07 Nov 2021 apologies that you had a component missing from your install pack, we have arrange for this to be sent out immediately. If you require any further assistance please contact us. Beacon Electrical
Great service
02nd November 2021

Very helpful and knowledgeable staff

Bayfieldbignells
Very pleased
02nd November 2021

Not too complicated

Bayfieldbignells
First rate service
02nd November 2021

Great customer service, very efficient.

Emmie-lou71
First rate service
02nd November 2021

Product is as described, was well packaged and arrived on time. Highly recommended.

Emmie-lou71
Good service
30th October 2021

The item arrived on time as expected. Packaging appropriate.

Kathy in Sheffield