At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
Superb service from order placing to delivery. Excellent price, best available, free delivery and super quick.
We did not want anything too complicated,this was the perfect machine for us. Arrived well packaged and protected. We recommend this machine if you want a machine with just the essential wash circles.
Website is easy to find what we wanted,delivery was following day of order,what more could you want.
Ordered a new washing machine online with Beacon Electrical, the service was very slick and the delivery guys very efficient .
I have a number of cooking appliances but needed an oven. This model is not expensive and just right for me. It was simple to purchase online and delivery was straightforward. Great value and price. The oven was up and running shortly after installation. Cooks things really well.
One thing we don't understand.is the instruction booklet! It is not very clear and needs to be reviewed.
perfect in every way easy to operate even for old timers like us and rather silent when working.
Our old washer decided to give up on us, didn't relies beacon electrical were working during lock down until i saw there van out on delivery ,went online saw what we wanted and within several days new one installed...brilliant service and very helpful staff who plumbed it in as well.
Very happy with my Hotpoint Frost Free Fridge Freezer. Would recommend this item, very efficient with plenty of room for what I require.
Good size and good picture and sound.
Very helpful young man delivered tv at time arranged and set it up and it is working well.
Always great service from you guys. The delivery is easy and the guys who deliver are always friendly. Always go to Beacon Electrical and that won’t change because they are far better than other delivery companies
Absolutely love my new cooker. Cooks food lovely. The only criticism I have is that the timer does not work properly. If I set the timer for 10 minutes then it works but if I set it for an hour it stops ticking after 40 minutes so a little pointless. If the timer worked properly I would have given it a 5*
The young men who came and installed the dishwasher went so polite and very Covid aware.
We got this as a direct replacement for a very similar model, same brand. Slightly smaller than our previous one but perfect for two people.
The order process was straightforward and was confirmed with a friendly call the following morning which was impressive indeed seeing as I only ordered it at 8pm the previous evening! The original delivery date couldn’t be met but we did receive it the following day. The delivery guys made it super easy and took our old fridge freezer away. All good all round, really recommend Beacon.
I ordered this for a friend so, due to Covid, I haven't seen the product myself but he's very happy with it. Service and delivery was excellent.
Excellent price, service and delivery.
Ordered an oven on Monday and was delivered free of charge on Friday (could have had Thursday delivery but had a doctor's appointment so couldn't guarantee I would be home for the delivery). Lovely friendly service from Beacon who telephoned prior to delivery and covid-safe delivery. Well done team!
Very easy to install - just plug in and insert two screws to hold it in place. Very easy to operate and to understand all the buttons. Bought this to replace my previous Hotpoint oven that had broken down with the added bonus of the self-cleaning function. Ordered on Monday and delivered free of charge on Friday. Excellent service from Beacon Electrical. Would highly recommend (and they were cheaper than Currys!).
Good looking and efficient dryer. Easy to set up. Only downside is flap at bottom, to access water container for emptying, is quite difficult to remove at first and cut finger first time. Wouldn't recommend for older generation.
Easy from start to finish. Easy to use online ordering, great customer service follow up call, notified 30 mins in advance on delivery day of expected delivery time. Covid guidance followed by professional, helpful and friendly delivery team.
We got this fridge as a spare to be kept in the garage. When it was first delivered, I filled it up with items I wouldn’t need for a while. When I went to get something a few days later, I was horrified to find that everything in the body of the fridge was frozen (not in the door) including the veg boxes. The fridge was set at just above 3, presumably by the delivery men, which would not seem like a number that would freeze the contents. I turned it down to 2 and it is no longer freezing things. But I lost about £15+ worth of fresh vegetables and salad items, also almond milk, which were all useless when defrosted. So I was a bit unhappy to say the least! I still don’t really understand how a fridge set at 3 could freeze the contents. I didn’t think it would do that even at 5.
All went well with the delivery. However I had problems with the actual fridge which I have detailed below.
Order was available for collection next day site was easy to use all packed and protected better price than majors excellent service
2 nd to none. Thanks
Excellent service and great price. Cheaper than any other providers.
