At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.

As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.

4.7/5
Rated by 2423 customers
Excellent
11th March 2021

Great product and price. Cheaper than competitors. Great company and customer service.

Graemeriley
Personal, efficient service
11th March 2021

The website was easy to use. I made an order online and received a call moments later thanking me for the purchase. I was offered two options, waiting a while for a new boxed item or having the display item from the shop which could be delivered within 48hrs. I was assured there was no marks on the latter so I opted for that. I had paid the £2.50 to remove all packaging & was told I would be refunded that as there wasn't any. I didn't get the refund but I'm not bothered about that as the item was delivered on time by 2 chaps who kindly brought in the house for me. It was spotless, had all the paperwork & additional bits inside. I definitely use BE again & happy to recommend them. It's good to shop local!

Nicci.hastings
Great product & service
11th March 2021

This dishwasher is not only efficient, offers a variety of washes but it's also SO quiet! I keep checking it to see it's still on! Washes well, dries very well, good loading options, easy to use. Can't fault it. The service from Beacon Electrical was very good, calling me as soon as the order was placed online to discuss option of waiting for a boxed new machine or having a spotless shop display one that could be delivered within 2 days. I opted for the latter & it was spotless, had all the usual paperwork & any additional bits inside. A great purchase all-round. A new kitchen next so may use Beacon Electrical again

Nicci.hastings
Good value for money, great customer service and delivery
11th March 2021

Good value for money, great customer service and delivery

Prof.ajchadwick
Washing machine
11th March 2021

Brilliant and value for money

Rosemariepinkney
Washing machine
11th March 2021

Couldn't fault it

Rosemariepinkney
great delivery and customer service
10th March 2021

Plenty of contact to advise delivery. Great service

Hcf
Good machine, couple of tweaks would make it perfect
10th March 2021

I miss a spin of 1400 - it really makes a difference to drying clothes I love the short 30 deg wash but wish there was a short 40 deg wash too. This was a last minute purchase and, had I had more time, I would have researched a machine of similar price with a 1400 spin. This is a great price for a washing machine, under £200 and it washes well

Hcf
Brilliant product and great price
10th March 2021

Very good, it's pretty much exactly the same as my last Candy model I had which was good as made it all familiar to me. A little noisy but not over bearing.

Alisonjogorman
Brilliant service
10th March 2021

Placed order online and rec'd courtesy call the next day thanking me for my order and going over delivery instructions. Received good email communication too with invoices etc and confirmations. Delivery was quick prompt and friendly. Would recommend and use again!

Alisonjogorman
Great service
10th March 2021

Lovely job, great service

Keillohc
Works
10th March 2021

Better than our last washing machine that broke

Keillohc
All round brilliant service.
10th March 2021

Purchase, delivery and update on the day advising delivery time perfect.

Plympton OAP
Nice fridge freezer
09th March 2021

Looks great in kitchen plenty of room for us in the fridge and freezer with more shelves than my last one which was an indesit. I love the stainless steel finish too, easy to keep clean. Cant fault it so far!

Gs018a7746
Excellent service
09th March 2021

Great communication and excellent service. Always use Beacon Electrical for new appliances.

Gs018a7746
Good service
08th March 2021

Good service

Saltystan
Good oven
08th March 2021

What can I say? It fits, it cooks and the Beacon service is good

Saltystan
Generally satisfactory.
05th March 2021

Excellent picture is a big plus. The sound is rather poor and needs to be ramped up for many programmes. It really needs a sound bar. The short cut to Prime and Netflix is good, but it is not so easy to navigate the sources as my previous Samsing.

Mike.welsh
Excellent service
05th March 2021

From ordering online to the confirmatory phone call and the delivery and installation, all was without fault. Highly recommended.

Mike.welsh
Great purchase and service from Beacon
05th March 2021

Great purchase and service from Beacon

Pascoeanita
Very good. Have use beacon before
05th March 2021

Allways easy for delivery and on time.

Stevekilleen88
Service
03rd March 2021

I can't fault the service but hoping we can get an engineer to fix the new machine very soon.

Gillianhealey45
Having issues already
03rd March 2021

On its first use, the drum is making a very strange noise during the spin. Just waiting for an engineer but hoping it's not the start of a turbulent relationship with this machine.

Gillianhealey45
Helpful and timely
03rd March 2021

Pragmatic helpful staff who delivered as promised.

Mark.wooller
Great Service
01st March 2021

Contacted Beacon Electrical to discuss order and arrange delivery. Cooker delivered and installed quickly and safely. Would recommend.

Mark.jewitt
Excellent
27th February 2021

Lovely staff, very helpful and very efficient.

Kellen.11
Works well
27th February 2021

Great dryer but I wish you could get a smaller model. And it is so noisy! Otherwise good.

Kellen.11