At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
perfect in every way easy to operate even for old timers like us and rather silent when working.
Our old washer decided to give up on us, didn't relies beacon electrical were working during lock down until i saw there van out on delivery ,went online saw what we wanted and within several days new one installed...brilliant service and very helpful staff who plumbed it in as well.
Very happy with my Hotpoint Frost Free Fridge Freezer. Would recommend this item, very efficient with plenty of room for what I require.
Good size and good picture and sound.
Very helpful young man delivered tv at time arranged and set it up and it is working well.
Always great service from you guys. The delivery is easy and the guys who deliver are always friendly. Always go to Beacon Electrical and that won’t change because they are far better than other delivery companies
Absolutely love my new cooker. Cooks food lovely. The only criticism I have is that the timer does not work properly. If I set the timer for 10 minutes then it works but if I set it for an hour it stops ticking after 40 minutes so a little pointless. If the timer worked properly I would have given it a 5*
The young men who came and installed the dishwasher went so polite and very Covid aware.
We got this as a direct replacement for a very similar model, same brand. Slightly smaller than our previous one but perfect for two people.
The order process was straightforward and was confirmed with a friendly call the following morning which was impressive indeed seeing as I only ordered it at 8pm the previous evening! The original delivery date couldn’t be met but we did receive it the following day. The delivery guys made it super easy and took our old fridge freezer away. All good all round, really recommend Beacon.
I ordered this for a friend so, due to Covid, I haven't seen the product myself but he's very happy with it. Service and delivery was excellent.
Excellent price, service and delivery.
Ordered an oven on Monday and was delivered free of charge on Friday (could have had Thursday delivery but had a doctor's appointment so couldn't guarantee I would be home for the delivery). Lovely friendly service from Beacon who telephoned prior to delivery and covid-safe delivery. Well done team!
Very easy to install - just plug in and insert two screws to hold it in place. Very easy to operate and to understand all the buttons. Bought this to replace my previous Hotpoint oven that had broken down with the added bonus of the self-cleaning function. Ordered on Monday and delivered free of charge on Friday. Excellent service from Beacon Electrical. Would highly recommend (and they were cheaper than Currys!).
Good looking and efficient dryer. Easy to set up. Only downside is flap at bottom, to access water container for emptying, is quite difficult to remove at first and cut finger first time. Wouldn't recommend for older generation.
Easy from start to finish. Easy to use online ordering, great customer service follow up call, notified 30 mins in advance on delivery day of expected delivery time. Covid guidance followed by professional, helpful and friendly delivery team.
We got this fridge as a spare to be kept in the garage. When it was first delivered, I filled it up with items I wouldn’t need for a while. When I went to get something a few days later, I was horrified to find that everything in the body of the fridge was frozen (not in the door) including the veg boxes. The fridge was set at just above 3, presumably by the delivery men, which would not seem like a number that would freeze the contents. I turned it down to 2 and it is no longer freezing things. But I lost about £15+ worth of fresh vegetables and salad items, also almond milk, which were all useless when defrosted. So I was a bit unhappy to say the least! I still don’t really understand how a fridge set at 3 could freeze the contents. I didn’t think it would do that even at 5.
All went well with the delivery. However I had problems with the actual fridge which I have detailed below.
Order was available for collection next day site was easy to use all packed and protected better price than majors excellent service
2 nd to none. Thanks
Excellent service and great price. Cheaper than any other providers.
Great product and price. Cheaper than competitors. Great company and customer service.
The website was easy to use. I made an order online and received a call moments later thanking me for the purchase. I was offered two options, waiting a while for a new boxed item or having the display item from the shop which could be delivered within 48hrs. I was assured there was no marks on the latter so I opted for that. I had paid the £2.50 to remove all packaging & was told I would be refunded that as there wasn't any. I didn't get the refund but I'm not bothered about that as the item was delivered on time by 2 chaps who kindly brought in the house for me. It was spotless, had all the paperwork & additional bits inside. I definitely use BE again & happy to recommend them. It's good to shop local!
This dishwasher is not only efficient, offers a variety of washes but it's also SO quiet! I keep checking it to see it's still on! Washes well, dries very well, good loading options, easy to use. Can't fault it. The service from Beacon Electrical was very good, calling me as soon as the order was placed online to discuss option of waiting for a boxed new machine or having a spotless shop display one that could be delivered within 2 days. I opted for the latter & it was spotless, had all the usual paperwork & any additional bits inside. A great purchase all-round. A new kitchen next so may use Beacon Electrical again
Good value for money, great customer service and delivery
Couldn't fault it
