At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.
As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.
Good family fridge freezer but also compact
Good service but it arrived a day after I was advised that it would come
Really pleased with my new Neff oven - i'm busy trying out all the different oven functions for different types of baking
Online purchasing is great, but it's also so good to deal with real people, rather than automated systems when there's a delay/issue
Did have hitch with payment but was quickly solved .an online hiccup. Product delivered when required no fuss new one in old one out. S
Very helpful , knowledgeable staff and delivery was within a couple of days of ordering the product
Wanted a very simple dryer without lots of electronic settings. This is very simple to use with a nice sized drum. Quieter than my last machine.
Bought online after chatting online with adviser. Received a follow up phone call explaining delivery during COVID. Delivered within 48 hours. Perfect.
Service was excellent on time drivers very polite and professional
Very impressed so far with this Indesit dryer, very quiet and dries very quickly. Filter easy to clean. Would definitely recommend. Beacon ordering was simple to do on line, I received a call to say it was in stock and could be delivered earlier. I received a phone call to say the driver was 2 stops away and they arrived half an hour later. Couldn’t fault them at all, but that’s why I used them again as had a brilliant experience last time I needed white goods.
Excellent product
I always buy Bosch products now and this one hasn’t disappointed. Easy to use and I like having the time left display which wasn’t on my previous machine.
Only 4 stars because had to change delivery date from that booked on the website, couldn’t install, also didn’t get a time of day. Delivery didn’t occur until about 5.30 in the afternoon- not a problem during lockdown but would have been annoyed on a normal Saturday.
Superb service
Really nice TV and easy to use. Nice size and clear picture.
Really communication from Beacon Electric who delivered and installed my TV. Highly recommended
Very pleased with the machine and the service we have received from Beacon electrics. First time have used on line shopping site. Easy to use and informative. Very pleased highly recommend this service.
Still getting used to it but I am very pleased with the machine and the great service and customer care recived from Beacon Electrical . Even in these strange times I feel all involved have been above and beyond , prompt and efficient with excellent customer service.I will always use Beacon as my go to store for all my electrical needs. First time I have had to use the online service to purchase my washing machine it was excellent i would and have recommended it to friends.
I’ve made a number of purchases from Beacon electrics and the reason why I keep coming back is I get a cracking service from friendly and helpful people so well done to you guys and girls keep the good work up Karl Totnes ?
Order arrived on time. The seller was very helpful with the product I bought. Would by from the seller again
The product was what I ordered. It was as described by the seller. The delivery men where really polite and helpful.
brilliant service from start to finish
