At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.

As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.

4.7/5
Rated by 2423 customers
Staff were helpful
08th February 2021

I found the site a little confusing on what qualified for free delivery, there seemed to be a bit of a contradiction. Staff were really helpful when I rang to finalise my order. There was an error on delivery, the wrong item being delivered, but again the staff were helpful and very apologetic. As I wasn't in a hurry for the item I didn't mind too much. I would use them again

Sue.binding6
Excellent company
08th February 2021

So easy to deal with, I paid the extra for installation and the guys were brilliant. Everything went so smoothly. So impressed when I had to order a cooker for a family member I didn't look elsewhere

Nickycame
Excellent company to deal with
08th February 2021

Excellent service, paid the extra for installation and the guys were brilliant.

Nickycame
Great performance.
08th February 2021

Everything that we expected from machine.

Larry.pearl66
Great service
08th February 2021

Very efficient and tidy connection.

Larry.pearl66
Excellent service
07th February 2021

From start to finish I was totally happy with beacon electrical. I ordered online and arranged fitting and for my old washing machine to be taken away. I received a phone call to confirm everything. The whole process was very efficient. I had a phone call to say the drivers were on their way. I am very happy with my machine. Beacon electrical were cheaper than one of the big names and their fitting and disposal price was cheaper too. I bought my previous washing machine with them also. I would highly recommend them.

Gaynorc73
Nice quality
07th February 2021

Appears really well built and is quite stylish

Richardmcgeown
Clear communication
07th February 2021

Professional, good value

Richardmcgeown
Good quality
06th February 2021

Note that this is called a 'plug top' and cannot be found on the website by searching for a 13 Amp plug!!

Mark
Good
06th February 2021

have ordered before. good product

Mark
Somehow I ended up with one product that was not the size I expected. The rest of the order was fine. The delivery service was very good.
06th February 2021

Not sure why a GU10 fitting does not take the GU10 compatible LED bulbs I have. Seems to need a smaller bulb which I don't have. Frustrating.

Mark
Response from Beacon Electrical on 31 Aug 2022 thank you for your feed back Mark - it sounds like you have the much less common GZ10 lamps which do look very similar to the main stream GU10 lamps the 2 are not cross compatible or of course the lamps could in some way be faulty. feel free to contact us to check models and specifications.
06th February 2021

Although a GU10, the same as the damaged downlight it was replacing, this does not take the same bulbs as all the others in the office space which is annoying.

Mark.beenleigh
Tumble dryer
06th February 2021

Very good service

Larabowers04
Stylish product
03rd February 2021

We chose this kettle because it's manufactured by a British company. It's very stylish and the price was excellent .

Bazsue
Good service
03rd February 2021

It's always good to use a local company rather than the larger stores. Beacon have a good choice of products at competitive prices with excellent staff.

Bazsue
Great product
03rd February 2021

Nothing not to like. Basic controls and does everything you need it to do.

Bexjones90
Brilliant service
03rd February 2021

Brilliant and pain free service. Ordered on the Saturday, new tumble drier in the house and ready to go by the Wednesday. Originally had the delivery booked for the Friday however received a phone call to say they had had a cancellation and did I want delivery bought forward. First time using beacon electrical and would 100% use again.

Bexjones90
Delivery longer than expected
03rd February 2021

The delivery of the item was somewhat slower than originally expected.

Malcolmceliareynolds
good product
03rd February 2021

Just the right size for us, very quiet when working, there seems plenty of room inside for what we need.

Malcolmceliareynolds
Great Machine, great company
03rd February 2021

THis is a great machine and does everything it should perfectly. Sadly the first one delivered was faulty, but with no fuss or bother, Beacon got us a replacement and fitted within a week .. Nothing but praise for all the staff, from the people on the phone to the staff that delivered and fitted it. Thank you Beacon :)

G.j.slope28
Thanks
01st February 2021

5* thanks

Lindsayjones
superb
31st January 2021

excellent company, good prices and brilliant communication

Grahamjonesp
Russell Hobs quiet boil kettle
30th January 2021

The process from ordering to collection was smooth. Very pleased with the kettle.

Moorwindy
Freezer
30th January 2021

Very pleased with freezer good quality plenty of room inside for any family . Unable to find the two guarantee with the paperwork hopefully my receipt will cover this. Thanks

Gjhaddock
Freezer
30th January 2021

Great service glad to be using a local supplier. Delivery staff excellent have already recommended to family and friends

Gjhaddock
Works well but cable gets in the way
30th January 2021

Works well but cable gets in the way

Nick.date
Works well but cable gets in the way
30th January 2021

Works well but cable gets in the way when emptying the water

Nick.date