At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.

As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.

4.7/5
Rated by 2406 customers
Great company
21st January 2021

I was sceptical ordering my Dyson online from Beacon but must say their customer service was fabulous. I got a phone call asking if I would like to pick my item up to get earlier from Totnes but as I dont drive I said that i wanted it delivered. I was given date of delivery. On delivery date I had a call from the driver updating me where he was and roughly what time he would be with me. Cannot fault them

Chrissybutler
Good buy
20th January 2021

The motor is quiet but the pick up is excellent. Easy to move around furniture with the ball. Cordless so no need to stop and plug in somewhere else. Light weight.

Pandtmouncher
Great service
20th January 2021

Bought this online and was told it would be a few days to get in. Had a call that day inviting us to collect it the next day. Great service. Would definitely use again.

Pandtmouncher
Excellent product
20th January 2021

It is a Dyson!

Martsteer
First Class
20th January 2021

Helpful service all the way along the line

Martsteer
Overall Very Good
20th January 2021

Delivered in good condition on time

Davidcjeffrey2
Overall very good
20th January 2021

Need to have upper shelf at maximum height to be able to get large dinner plates in lower compartment which restricts height of items such as classes in upper compartment.. Runners are a bit stiff.

Davidcjeffrey2
Indesit the best of British
19th January 2021

Great tumble dryer can’t recommend it enough so easy to use and efficient. Made in Britain. Great service by BEACON ELECTRICAL!! will be using again!

Rjkingsleysmith
Indesit is the best of British!
19th January 2021

Brilliant simple to use basic tumble dryer for under £200! Cloths dry quickly with no creases. You don’t need sensors, phone apps, heat pumps!! Buy this one and you won’t be disappointed. Our last Indesit lasted 14 years. Made in Britain ?? Great service by Beacon Electrical.

Rjkingsleysmith
Great
14th January 2021

Does what it says on the tin

Sarahderbyshire
Easy
14th January 2021

Quick easy and efficient, covid safe. Extremely happy

Sarahderbyshire
Excellent service
13th January 2021

Had slight issue with what appeared to be a possible leak after installation of washing machine. Guy on phone at Beacon Electrical was most helpful. Installers (who were prompt and efficient and very Covid safe on both visits) returned same afternoon and checked everything out again - turned out it was not a leak but just some water retained from testing in factory. All has been fine since.

Shasc12
Shopping on line
13th January 2021

Easy to order quick to do fast delivery

Bunnytops12
Nice size good looking
13th January 2021

Easy to use looks good /not noisy

Bunnytops12
Excellent
13th January 2021

Excellent service from ordering, through delivery and very happy with the washing machine

Rogerandjotucker
Freezer
12th January 2021

Freezer met expectations

Sticksjm
Shopping
12th January 2021

Service was excellent. The delivery guys very helpful and polite

Sticksjm
Excellent
05th January 2021

Excellent service & communication. Very quick & efficient. Thank you.

Julienne.mower
Lovely family feel firm.
05th January 2021

Nice people, really helpful and knowledgeable. Much better stocked for immediate delivery or collection than Curry. And cheaper for high quality goods!

Bendearing
Great cooker from the budget end.
05th January 2021

Good sized ovens, 60cm hob gives good cooking space. Good temp control , nearly as handy as gas.

Bendearing
Simple, light to move, perfect size.
05th January 2021

Ideal for all the batch cooking I'm doing to keep myself fed during the pandemic and avoid shops.

Bendearing
Great service
04th January 2021

Excellent customer service and advice on the best product for my needs. Would definitely recommend

LT
Works well, looks good
03rd January 2021

Good freezer. Works as expected. Decent storage space for my needs. Had it a couple of weeks and no concerns or issues so far. The extended warranty is useful. Freezer is silent most of the time - the compressor has a reasonably loud hum when it's active but I don't know that it's any louder than most.

Sealemma
Very helpful and responsive
03rd January 2021

I will always choose Beacon over a larger provider. Everyone is friendly and helpful and all my experiences with Beacon have been positive. I was called to move the delivery date to sooner than expected, which was fantastic as I was in desperate need of the freezer. And when I emailed to find out about the guarantee extension I was called immediately to answer my query.

Sealemma
Very good
02nd January 2021

It cooked a Christmas turkey perfectly. Very pleased with it. It was delivered on time and I have bought from Beacon Electrical again since.

HDC
Good service and pleased with the cooker
02nd January 2021

It cooked a Christmas turkey perfectly. Very pleased with it. It was delivered on time and I have bought from Beacon Electrical again since.

Heatherdchilde
perfect chest freezer
01st January 2021

perfect freezer for the price brilliant

Meldavey1947