At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.

As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.

4.7/5
Rated by 2423 customers
Hetti
24th March 2025

Very good value for money

Joycecooper43
Hetty
24th March 2025

Good suction and easy to manoeuvre

Joycecooper43
Bit complicated
22nd March 2025

I like the fire , it heats room well , but need to sort out app for timer . Will probably get help from family member to make sure I do it right.

Christine-elliott58
Delivered earlier than expected.
22nd March 2025

Delivery was expensive but was happy to pay amount as I chose a delivery slot which suited me. Did not expect the item to be delivered in the morning when I chose afternoon slot. Apart from that , all good , as delivery man called me so I could show him how to get to my front door.

Christine-elliott58
xcellent service and delivery
20th March 2025

Excellent product. NB I have already sent a revue a couple of weeks ago, perhaps it's gone adrift somewhere?

Eddie.kemp
fridge
19th March 2025

The service was 100%

Smalepeter62
fridge
19th March 2025

I love my new fridge freezer and my old fridge freezer was on the way out.

Smalepeter62
Super services
14th March 2025

Delivered in no time. Super efficiente service and super responsive. 5 stars

Marcog85
Great service
07th March 2025

Fast delivery and good communication

Claire.thomas86
Very good
07th March 2025

Great service and product is as described

Claire.thomas86
Outstanding
06th March 2025

Every time that we have ordered, the service is second to none.

Stuartblackaller
Perfect
06th March 2025

We've found this cooker to be excellent. It heats up really fast and the food is cooked really evenly.

Stuartblackaller
Excellent experience
03rd March 2025

Excellent product and service at a very reasonable price.

David.spatehannant
Good product, even better support
25th February 2025

They went the extra mile for me and I really appreciated it because it was not their fault. Barclays had problems with their payment system meaning my order was being cancelled. They called me (yes a human) explained the situation and provided a solution. Good team of people with access to the right products. I will use again!!!

Robinmohan
Recommend this great looking machine
24th February 2025

Lovely looking machine,very quiet and would highly recommend to buy it.Great price as well and having the shop local to us is another bonus very happy

Debbie.incharge
Great customer service
24th February 2025

Excellent customer service 👏 delivery was on time and the guys who delivered it were very friendly and very quick and tidy with unpacking it and taking away our old machine. Had a telephone call before our machine was delivered confirming delivery and that all was good with our order as we did it online.Very pleased with the customer care of the staff.

Debbie.incharge
Fantastic service
23rd February 2025

Excellent customer service, would recommend Beacon Electrical.

Nicolahenderson1
Excellent replacement
23rd February 2025

Replacing an old unit, easy to fit and looks great.

Nicolahenderson1
All good
19th February 2025

Thank you for the fast delivery. Pleased I was contacted so I could give extra delivery instructions on how to find my address. So pleased with de-humidifier , wish I had bought one years ago.

Christine-elliott58
Money well spent.
19th February 2025

Wish I had bought this de-humidifier years ago . Have had problems with black mould so this will hopefully stop it developing again. Helping to dry washing too , so that is a bonus feature .

Christine-elliott58
Pleased with the purchase
18th February 2025

Arrived quickly reasonably priced

Valrich41
Pleased with the item
18th February 2025

Arrived quickly and well packaged thank you

Valrich41
Good Service
18th February 2025

Arrived quickly and pleased with the item

Valrich41
Does what it says on the tin. Well made.
18th February 2025

Good product. I had been looking for a cream electric cooker for a while. This is just the job. Good customer service. Delivered when stated. Good communication from delivery company.

Debbiemulliss
Delivery slow. Item Faulty from new. Repair service abysmal
18th February 2025

This item was much slower arriving than other appliances I ordered from different suppliers at the same time time. The item has a fault from new (still unrepaired !!) After over one week of reporting the fault to HOTPOINT, I don't even have a date for a service engineer to visit.

P_and_a_harvey
Response from Beacon Electrical on 19 Feb 2025 Good afternoon We can only apologies that you have experienced an issue with your order, We have checked your sale details and there is no record of any issues being reported, we can only assume that you have chosen to contact the manufacturer directly and where as this no issue we always encourage all of our customers to contact us for any concerns or issues as we will handle all aspects on their behalf and ensure that process if handled as smoothly as possible. if you are still having issues with your oven do please contact the customer service team on 01752 787600. kind regards Beacon Electrical
The TV was very good value
16th February 2025

The Samsung TV I bought is very good value for money. Beacon electrical were a very good company to deal with.

Alan.rowse2
Good value
16th February 2025

Beacon electrical were very easy to deal with. Their website and customer service was excellent.

Alan.rowse2