At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.

As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.

4.7/5
Rated by 2405 customers
All good
19th February 2025

Thank you for the fast delivery. Pleased I was contacted so I could give extra delivery instructions on how to find my address. So pleased with de-humidifier , wish I had bought one years ago.

Christine-elliott58
Money well spent.
19th February 2025

Wish I had bought this de-humidifier years ago . Have had problems with black mould so this will hopefully stop it developing again. Helping to dry washing too , so that is a bonus feature .

Christine-elliott58
Pleased with the purchase
18th February 2025

Arrived quickly reasonably priced

Valrich41
Pleased with the item
18th February 2025

Arrived quickly and well packaged thank you

Valrich41
Good Service
18th February 2025

Arrived quickly and pleased with the item

Valrich41
Does what it says on the tin. Well made.
18th February 2025

Good product. I had been looking for a cream electric cooker for a while. This is just the job. Good customer service. Delivered when stated. Good communication from delivery company.

Debbiemulliss
Delivery slow. Item Faulty from new. Repair service abysmal
18th February 2025

This item was much slower arriving than other appliances I ordered from different suppliers at the same time time. The item has a fault from new (still unrepaired !!) After over one week of reporting the fault to HOTPOINT, I don't even have a date for a service engineer to visit.

P_and_a_harvey
Response from Beacon Electrical on 19 Feb 2025 Good afternoon We can only apologies that you have experienced an issue with your order, We have checked your sale details and there is no record of any issues being reported, we can only assume that you have chosen to contact the manufacturer directly and where as this no issue we always encourage all of our customers to contact us for any concerns or issues as we will handle all aspects on their behalf and ensure that process if handled as smoothly as possible. if you are still having issues with your oven do please contact the customer service team on 01752 787600. kind regards Beacon Electrical
The TV was very good value
16th February 2025

The Samsung TV I bought is very good value for money. Beacon electrical were a very good company to deal with.

Alan.rowse2
Good value
16th February 2025

Beacon electrical were very easy to deal with. Their website and customer service was excellent.

Alan.rowse2
Great customer service
13th February 2025

Item delivered in time, securely packed.

Snicola52
Fantastic soupmaker!
13th February 2025

This is a great product, making delicious soup, time after time. Great price and delivery too.

Snicola52
Everything went well.
12th February 2025

Thank you

Ollie
Works fine
12th February 2025

Good quality genuine product. Works with V11 as well.

Ollie
Excellent product
12th February 2025

Definitely worth the money so easy to use looks great main oven is fantastic for baking

Mikepat41
Very Competent machine
11th February 2025

The dishwasher has clear controls, and dries very well compared to our previous one. The only downside was that even though the sliding baskets are height adjustable, internal clearance is compromised when the cutlery tray is present. Then there’s also the matter of price, seems pretty expensive.

Jjcynk
No fuss delivery
11th February 2025

Title says it all really

Jjcynk
Great product.
10th February 2025

Easy to order and easy to set up delivery. Thank you.

Stewart.orourke
Excellent
09th February 2025

On time and as expected. Good to keep local high street shops going that are able to compete with Internet wholesalers

Rjwest11
Brillant
09th February 2025

A star

D.brockhurst
Brilliant
09th February 2025

Brilliant cooker, excellent prices and very quick efficient service and delivery

D.brockhurst
Very poor quality
09th February 2025

Very disappointing. After a month one of the igniters doesn’t work. Total cheap rubbish!

Gene_annie
Response from Beacon Electrical on 19 Feb 2025 Good afternoon, We can only apologies that you are un happy with your Hob, we have checked your sales details and there is no record of any contact regarding this issue, if you still have an issue and require a service call please contact us on 01752 787600 so we can help you with any issues that you may be experiencing. kind regards Beacon Electrical
Excellent machine with great delivery service
09th February 2025

We are very pleased with this new machine which is much simpler, quicker and more economical than are old one. Beacon delivered and installed it with great efficiency

Juliet.hancock
Very good on all levels
09th February 2025

Easy process and a as kept well informed up to the point of delivery

John.harrington1
Very pleased!
09th February 2025

Very efficient in what it does. Economical to use compared with a condenser machine it replaced . Fragrance discs are effective.

John.harrington1
Meaco Arete 2 12L smart dehumidifier and air purifier
09th February 2025

Very good product. Excellent service. Very easy to order. Delivery better than expected. First time buying from this company. Will buy from them again.

Sher
Good service and kept informed about delivery. Would use again.
08th February 2025

Very happy with product and at a good price.

Dmcewan167
Good size easy as can be stored in kitchen units when not using.
08th February 2025

Thought i would buy as would be handy for doing stuff at Christmas. It has been used since then for other items for quick cooking. Very easy to use buttons for tempreture and time settings.

Dmcewan167