At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.

As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.

4.7/5
Rated by 2444 customers
fridge
19th March 2025

I love my new fridge freezer and my old fridge freezer was on the way out.

Smalepeter62
Super services
14th March 2025

Delivered in no time. Super efficiente service and super responsive. 5 stars

Marcog85
Great service
07th March 2025

Fast delivery and good communication

Claire.thomas86
Very good
07th March 2025

Great service and product is as described

Claire.thomas86
Outstanding
06th March 2025

Every time that we have ordered, the service is second to none.

Stuartblackaller
Perfect
06th March 2025

We've found this cooker to be excellent. It heats up really fast and the food is cooked really evenly.

Stuartblackaller
Excellent experience
03rd March 2025

Excellent product and service at a very reasonable price.

David.spatehannant
Good product, even better support
25th February 2025

They went the extra mile for me and I really appreciated it because it was not their fault. Barclays had problems with their payment system meaning my order was being cancelled. They called me (yes a human) explained the situation and provided a solution. Good team of people with access to the right products. I will use again!!!

Robinmohan
Recommend this great looking machine
24th February 2025

Lovely looking machine,very quiet and would highly recommend to buy it.Great price as well and having the shop local to us is another bonus very happy

Debbie.incharge
Great customer service
24th February 2025

Excellent customer service 👏 delivery was on time and the guys who delivered it were very friendly and very quick and tidy with unpacking it and taking away our old machine. Had a telephone call before our machine was delivered confirming delivery and that all was good with our order as we did it online.Very pleased with the customer care of the staff.

Debbie.incharge
Fantastic service
23rd February 2025

Excellent customer service, would recommend Beacon Electrical.

Nicolahenderson1
Excellent replacement
23rd February 2025

Replacing an old unit, easy to fit and looks great.

Nicolahenderson1
All good
19th February 2025

Thank you for the fast delivery. Pleased I was contacted so I could give extra delivery instructions on how to find my address. So pleased with de-humidifier , wish I had bought one years ago.

Christine-elliott58
Money well spent.
19th February 2025

Wish I had bought this de-humidifier years ago . Have had problems with black mould so this will hopefully stop it developing again. Helping to dry washing too , so that is a bonus feature .

Christine-elliott58
Pleased with the purchase
18th February 2025

Arrived quickly reasonably priced

Valrich41
Pleased with the item
18th February 2025

Arrived quickly and well packaged thank you

Valrich41
Good Service
18th February 2025

Arrived quickly and pleased with the item

Valrich41
Does what it says on the tin. Well made.
18th February 2025

Good product. I had been looking for a cream electric cooker for a while. This is just the job. Good customer service. Delivered when stated. Good communication from delivery company.

Debbiemulliss
Delivery slow. Item Faulty from new. Repair service abysmal
18th February 2025

This item was much slower arriving than other appliances I ordered from different suppliers at the same time time. The item has a fault from new (still unrepaired !!) After over one week of reporting the fault to HOTPOINT, I don't even have a date for a service engineer to visit.

P_and_a_harvey
Response from Beacon Electrical on 19 Feb 2025 Good afternoon We can only apologies that you have experienced an issue with your order, We have checked your sale details and there is no record of any issues being reported, we can only assume that you have chosen to contact the manufacturer directly and where as this no issue we always encourage all of our customers to contact us for any concerns or issues as we will handle all aspects on their behalf and ensure that process if handled as smoothly as possible. if you are still having issues with your oven do please contact the customer service team on 01752 787600. kind regards Beacon Electrical
The TV was very good value
16th February 2025

The Samsung TV I bought is very good value for money. Beacon electrical were a very good company to deal with.

Alan.rowse2
Good value
16th February 2025

Beacon electrical were very easy to deal with. Their website and customer service was excellent.

Alan.rowse2
Great customer service
13th February 2025

Item delivered in time, securely packed.

Snicola52
Fantastic soupmaker!
13th February 2025

This is a great product, making delicious soup, time after time. Great price and delivery too.

Snicola52
Everything went well.
12th February 2025

Thank you

Ollie
Works fine
12th February 2025

Good quality genuine product. Works with V11 as well.

Ollie
Excellent product
12th February 2025

Definitely worth the money so easy to use looks great main oven is fantastic for baking

Mikepat41
Very Competent machine
11th February 2025

The dishwasher has clear controls, and dries very well compared to our previous one. The only downside was that even though the sliding baskets are height adjustable, internal clearance is compromised when the cutlery tray is present. Then there’s also the matter of price, seems pretty expensive.

Jjcynk