At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.

As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.

4.7/5
Rated by 2423 customers
Great delivery service
05th February 2025

Very reasonable and this was bought to replace another one that only lasted 2 yrs so fingers crossed.

Oonaghmcgilloway
Excellent product and service
05th February 2025

We are very pleased with the microwave and the fast delivery, thank y ou.

Irenelayhe
Excellent product and service
05th February 2025

We are very pleased with the microwave and the fast delivery, thank you.

Irenelayhe
Great customer service
04th February 2025

I had a phone call within minutes to arrange delivery of my Tumble dryer.

Tim
Love the features.
04th February 2025

Love the smart start function to run during my off-peak rate and as the power draw is low it runs happily from by solar / batteries.

Tim
First class. Well worth the money
04th February 2025

Takes soo much water out of the room quickly. Great when drying the washing. Site very easy to use. The humidifier was out of stock. I put it on a pre order and was sent on the date they advised. Excellent customer service

Christine_garbutt
Excellent
04th February 2025

Brilliant customer service very helpful

Christine_garbutt
No problems
04th February 2025

As advertised, prompt delivery

Davidandchris
Good service
03rd February 2025

Other than having to chase up delivery, everything went smoothly and all communication was prompt and professional..

Phil_lawton
Good performance
03rd February 2025

Item has performed well in the first few weeks without any problems.

Phil_lawton
Excellent product and service
03rd February 2025

Product was exactly right and promptly delivered. Customer service was excellent.

Ds4942
Excellent
03rd February 2025

Great service from Beacon, after being let down by an online store. You can't beat talking to someone in a store who knows what they are talking about. Delivered as promised. A superb vacuum cleaner.

Chrisdwalsh
would use again, excellent.
03rd February 2025

quick delivery and helpful, packaging taken away

Ray.steward
He as doh9nes
03rd February 2025

Makes sound

Riaz35islam
Not suitable for exercise
02nd February 2025

When the get damp or wet from sweat they stop working. Everyone I'm on the cross trainer they fail

Keepfit
Not suitable for workouts
02nd February 2025

During training when I get a bit sweaty the earbuds start crackling then stop working

Bownescam
Exelent service
02nd February 2025

Ordered over the Christmas break and was delivered faster than stated when ordered 👍

Roy.langley
Just perfect.
02nd February 2025

It does just what we wanted it to do keeping a room with highish humidity dry. My dark Usk furniture is no longer turning white with damp and as a bonus we use it to dry laundry in wet and damp weather.

Jenny.doherty51
Great Service
02nd February 2025

Brilliant service from time of placing the order to when delivered. Kept informed throughout.

Jenny.doherty51
Delivered on time and with lots of communication
02nd February 2025

Can’t fault the service at all

Simongeorge3012
Great piece of kit
02nd February 2025

Looks good, simple to use, highly effective particularly the clothes drying function, our only regret is we didn’t get one sooner.

Simongeorge3012
Easy peasy
02nd February 2025

Easy website, good price, quick delivery.

Curlyshirleyuk
Looks good
02nd February 2025

Controls a little over complicated and the instructions not very good. Will do more than we will ever use but needed one that uses a normal plug in set up so not much choice available. Could do with a more extensive list/instructions for the 6th sense cook options.

Curlyshirleyuk
Excellent communication
02nd February 2025

I ordered a dehumidifier (knowing it was out of stock). The communication was great and it came back in stock within the time they said it should. Good communication, quick delivery thereafter and no issues at all.

Twilson1981
Great product
02nd February 2025

This has made the world of difference. It's really quiet and sucks out a lot of moisture really quickly. Would highly recommend. It's also good on laundry mode in winter when you're drying inside.

Twilson1981
Nice machine..
01st February 2025

Good product.

Jeffriesb2006
Poor delivery
01st February 2025

A long delay between placing an order and the item being delivered. Disappointing.

Jeffriesb2006
Response from Beacon Electrical on 19 Feb 2025 Good Evening, We can only apologies that you have experienced a delay with the stock on your order, unfortunately the manufacturer experienced some distribution issues which resulted in a delay, the moment we were told of the delay on your order our customer service team reached out and made you aware, where as this is extremely abnormal it can happen and we can only apologies for the inconvenience this may have caused. Kind regards Beacon Electrical