At Beacon Electrical we always put customer satisfaction first and our in-house customer service team are available to deal with any enquiries you may have regarding your order.

As a result of our customer-first approach, we receive huge amounts of positive customer feedback. Please, don’t just take our word for it – have a read through some of our most recent customer testimonials.

4.7/5
Rated by 2444 customers
THIS IS FAULTY HOTPOINT FTGHG751DHBK 75cm Direct Flame Gas Hob Black. NOT ENOUGH GAS FLAME. BECON IS JUST CONSIDER THEIR PROFITABILY THEY DO NOT CARE ABOUT CUSTOMER
31st January 2025

THIS IS FAULTY HOTPOINT FTGHG751DHBK 75cm Direct Flame Gas Hob Black. NOT ENOUGH GAS FLAME. BECON IS JUST CONSIDER THEIR PROFITABILY THEY DO NOT CARE ABOUT CUSTOMER

NASRULLAH2000
Response from Beacon Electrical on 25 Feb 2025 Good afternoon, We can only apologies that you are un happy with your Hob, we have checked your sales details and there is a record on the 29th October reporting that the hob flame was failing and an engineer was booked for the 6th December. We had no further contact until 1st February with this review, we contacted you and rebooked an engineer for the 10th February. If you are still having an issue in any way please contact the customer service team on 01752 787600 or email customerservices@beaconelectrical.co.uk and will help diagnose and rectify any issues. kind regards Beacon Electrical
Brilliant Tumble Dryer
31st January 2025

Great tumble dryer. Very quickly dries clothes on a low heat setting no need to use the high heat setting. Would definitely recommend this product! šŸ¤—

Tracygeddis
Service
31st January 2025

Great service so easy to do

Sparkyade2
Great cooker
31st January 2025

Good price and delivery looks great in kitchen and works a treat

Sparkyade2
Service
30th January 2025

Product received with manufacturing faulty but was promptly dealt with and rectified. Well done *

INFO
Gold Switch
30th January 2025

Just the job for a decorative light and gold flex which is 3 core.

INFO
Happy customer
30th January 2025

Best in class. A shame national stocks low. Well done Beacon for keeping healthy stocks!

Mark.narain
Excellent item.
30th January 2025

Superb Bluetooth Speaker. Smart piece of kit. Sound quality is superb with good bass. Bluetooth connection is so easy. Instructions are a bit basic.

Harrisonwdavid
Prompt despatch, communication and delivery.
30th January 2025

From order to receipt of the item everything was timely so service was impeccable. Would use Beacon Electrical again.

Harrisonwdavid
Great oven
30th January 2025

Quiet fan and does what it should - easy to clean

Kat
šŸ‘ to Beacon Electrics
30th January 2025

Excellent service. Great prices. Good to support local. šŸ‘

Mmezard1
Excellent
30th January 2025

Great service. Great price.

Mmezard1
Excellent bit of kit, efficient and quiet!
30th January 2025

We bought this to stop having to use our dryer during the colder months. Delivery was quick, setup super simple (including the app and linking it to our various smart IoT accounts) and it works like a charm for considerably less money than our dryer did! I am surprised how much water it manages to remove from the room once washing has been hung up. Excellent piece of kit, highly recommended. Thanks Meaco!

Blahdeblah2
Efficient & quiet, an excellent bit of kit!
30th January 2025

We bought this to stop having to use our dryer during the colder months. Delivery was quick, setup super simple (including the app and linking it to our various smart IoT accounts) and it works like a charm for considerably less money than our dryer did! I am surprised how much water it manages to remove from the room once washing has been hung up. Excellent piece of kit, highly recommended. Thanks Meaco!

Blahdeblah2
Great service!
29th January 2025

The guys who came to fit the oven were amazing. They were quick, efficient and made no fuss. Nice guys. Thank you!

Andytynemouth
Excellent product
29th January 2025

Excellent product. Quite efficient.

Oluwatosin.osisami
Execllent service!
29th January 2025

Excellent service! Product delivered on time (even before expected date).

Oluwatosin.osisami
Does what it says.
28th January 2025

We brought this for our son and daughter in law, and they are made up with it.

Davidpawsey
Good service
28th January 2025

Well informed and arrived quite quickly

Davidpawsey
Brilliant
28th January 2025

Excellent item wished I’d have know about these ages ago , works as it should brilliant would recommend

Maxine.stapleton
Brilliant
28th January 2025

Quick and easy order , excellent service,

Maxine.stapleton
First class
28th January 2025

Excellent service and product, great value for money, would highly recommend and buy from again, Thank You

Jmounsey703
Still Waiting
27th January 2025

Room for improvement, especially regarding response times.

Rosmith.home
Response from Beacon Electrical on 31 Jan 2025 Good afternoon Rosmith.home, We can only apologies you have had an issue with your Dehumidifier, we arranged for the unit to be uplifted on 9th Jan and have not had any updates that there was an issue until you posted your review on the 29th Jan we have chased up customer services and called you with an update. If you have still not received your product back or are still having an issue please do not hesitate to let us know and we will chase this through @ customerservices@beaconelectrical.co.uk
Great little product.
27th January 2025

Very happy with the product and service. Easy to install and set up. Unobtrusive and does the job well at a great price.

Steve_desombre
Excellent service
27th January 2025

Whole experience was trouble free from order placement to delivery.

Epatrick75
Brilliant
27th January 2025

Just good all around service

Peter.seymour
Shark vacuum
27th January 2025

Very good service from the company, swift delivery would highly recommend them for electrical products

Peter.seymour